Swift
  1. Swift
  2. SWIFT-33420

the large front window has moisture inside the sealed double-glazed unit so it sounds like the seal has gone

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Hire_or_Retail:
      Retail
    • Serial:
      039777h
    • Model:
      loire
    • Year:
      2022
    • Size:
      35x12
    • ID Number:
      SBH015333
    • Status Colour:
      Complete Complete
    • Stock_Number:
      39426
    • Times Scheduled:
      2
    • Park_Company:
       Country View Holiday Park
    • Park_Postcode:
      BS22 9UJ
    • Park_Phone:
      01934627595 / Giles: 07881 785807
    • Park_Email:
      giles.moroney@btconnect.com
    • Park_Code:
      COUN01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Activity

      Eve Colton (Inactive) created issue -
      Eve Colton (Inactive) made changes -
      Field Original Value New Value
      ID Number SBH014206
      Hide
      Eve Colton (Inactive) added a comment -
      Good morning

      The owners of this one have just come down for the first time this season and noticed that the large front window has moisture inside the sealed double-glazed unit so it sounds like the seal has gone

      Can you let me know what our options are


      Many thanks Giles


      Show
      Eve Colton (Inactive) added a comment - Good morning The owners of this one have just come down for the first time this season and noticed that the large front window has moisture inside the sealed double-glazed unit so it sounds like the seal has gone Can you let me know what our options are Many thanks Giles
      Hide
      Eve Colton (Inactive) added a comment -
      Email from park
      Show
      Eve Colton (Inactive) added a comment - Email from park
      Hide
      Eve Colton (Inactive) added a comment -
      Awaiting photos
      Show
      Eve Colton (Inactive) added a comment - Awaiting photos
      Eve Colton (Inactive) made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Eve Colton (Inactive) made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      ID Number SBH015333
      Eve Colton (Inactive) made changes -
      Attachment screenshot-1.png [ 380380 ]
      Hide
      Eve Colton (Inactive) added a comment -
      Submitted
      Show
      Eve Colton (Inactive) added a comment - Submitted
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      Swift Supplier Referral Updated: SBH015333/1
      Swift Supplier Referral: SBH015333/1 has been updated by Eltheringtons
      Chassis: 039777H
      Owner:
      Dealer: Surf Bay Leisure
      Fault: the large front window has moisture inside the sealed double-glazed unit so it sounds like the seal has gone Country View Holiday Park, Sand Bay , Western Super Mare, BS22 9UJ. Plot 57
      Supplier Ref: R0253
      Comments:
      Status: COMPL
      Show
      Claire Folland added a comment - Swift Supplier Referral Updated: SBH015333/1 Swift Supplier Referral: SBH015333/1 has been updated by Eltheringtons Chassis: 039777H Owner: Dealer: Surf Bay Leisure Fault: the large front window has moisture inside the sealed double-glazed unit so it sounds like the seal has gone Country View Holiday Park, Sand Bay , Western Super Mare, BS22 9UJ. Plot 57 Supplier Ref: R0253 Comments: Status: COMPL
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Eve Colton [ eve ] Adrienne Barwell [ adrienne ]
      Claire Folland made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Claire Folland [ claire ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      5m 52s 1 Eve Colton (Inactive) 22/Apr/24 3:44 PM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      18h 6m 1 Eve Colton (Inactive) 23/Apr/24 9:51 AM
      Submitted Submitted Acknowledged Acknowledged
      14d 9m 1 Claire Folland 07/May/24 10:00 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      21d 17m 1 Claire Folland 28/May/24 10:17 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      3s 1 Claire Folland 28/May/24 10:18 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      1s 1 Claire Folland 28/May/24 10:18 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      2s 1 Claire Folland 28/May/24 10:18 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      2s 1 Claire Folland 28/May/24 10:18 AM
      Resolved Resolved Complete Complete
      3s 1 Claire Folland 28/May/24 10:18 AM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: