Swift
  1. Swift
  2. SWIFT-33789

pdi reports small dent in hallway lino near main bedroom door also picked up by Lisa

    Details

    • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
    • Status: Worksheet Issued
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      Showground
    • Hire_or_Retail:
      Retail
    • Serial:
      045359h
    • Model:
      provence
    • Year:
      2024
    • Size:
      35x12
    • ID Number:
      SBH015531
    • Status Colour:
      Worksheet Issued Worksheet Issued
    • Stock_Number:
      41886
    • Times Scheduled:
      1
    • Park_Company:
       Ladram Bay Holiday Centre
    • Park_Postcode:
      EX9 7BX
    • Park_Phone:
      01395 568761
    • Park_Email:
      info@ladrambay.co.uk
    • Park_Code:
      LADR01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. 41886.3.JPG
      63 kB
    2. Capture.JPG
      87 kB
    3. Capture.JPG
      91 kB
    4. Capture.JPG
      127 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - pdi reports very slight mark on dining chair leg, also picked up by Lisa pdi reports small dent in hallway lino near main bedroom door also picked up by Lisa
      Issue Type Dining Furniture (8 Weeks) [ 30 ] Carpets and vinyls (8 weeks) [ 13 ]
      Claire Folland made changes -
      Attachment 41886.3.JPG [ 384174 ]
      Claire Folland made changes -
      ID Number SBH015531
      Claire Folland made changes -
      Attachment Capture.JPG [ 384177 ]
      Hide
      Claire Folland added a comment -
      picked up by Simon on pdi, also on email Lisa sent, submitted claim
      Show
      Claire Folland added a comment - picked up by Simon on pdi, also on email Lisa sent, submitted claim
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 384961 ]
      Duncan Thomson made changes -
      Plot E9 Showground
      Hide
      Claire Folland added a comment -
      Duncan attended 9-7-24 wax repaired as best possible
      Show
      Claire Folland added a comment - Duncan attended 9-7-24 wax repaired as best possible
      Hide
      Claire Folland added a comment -
      Hi Claire

      I have taken the sales guys in to have a look and they have agreed that this will need to be replaced.

      thanks
      submitted new claim into swift, Duncan has advised to order quantity 8, advised Lisa this will not be done until end of season
      Show
      Claire Folland added a comment - Hi Claire I have taken the sales guys in to have a look and they have agreed that this will need to be replaced. thanks submitted new claim into swift, Duncan has advised to order quantity 8, advised Lisa this will not be done until end of season
      Claire Folland made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
      Hide
      Claire Folland added a comment -
      Hi Claire

      We have now sold the above van (handover in April). Ross has had a look at the kink in the lino and has decided it will be ok. Should it become an issue with the new owners, I will get back to you on this.

      Many thanks

       
      Lisa Foster
      Sales Administrator

      01395 568761 | ladrambay.co.uk
      lisafoster@ladrambay.co.uk

            
       

      Show
      Claire Folland added a comment - Hi Claire We have now sold the above van (handover in April). Ross has had a look at the kink in the lino and has decided it will be ok. Should it become an issue with the new owners, I will get back to you on this. Many thanks   Lisa Foster Sales Administrator 01395 568761 | ladrambay.co.uk lisafoster@ladrambay.co.uk         
      Claire Folland made changes -
      Attachment Capture.JPG [ 389915 ]
      Claire Folland made changes -
      Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Claire Folland added a comment -
      received lino from swift, see notes above, van not being taken over until April, park think repair will be ok but would like to wait
      Show
      Claire Folland added a comment - received lino from swift, see notes above, van not being taken over until April, park think repair will be ok but would like to wait
      made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      28m 47s 1 Claire Folland 18/Jun/24 4:19 PM
      Submitted Submitted Acknowledged Acknowledged
      9d 20h 17m 1 Claire Folland 28/Jun/24 12:36 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 Claire Folland 28/Jun/24 12:36 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      55d 4h 12m 1 Claire Folland 22/Aug/24 4:48 PM
      Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
      3s 1 Claire Folland 22/Aug/24 4:48 PM
      Parts on reorder Parts on reorder Parts Recieved Parts Recieved
      103d 1h 13m 1 Claire Folland 03/Dec/24 5:01 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      170d 2h 9m 1 22/May/25 8:11 PM

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          Dates

          • Due:
            Created:
            Updated: