Swift
  1. Swift
  2. SWIFT-34087

customer has reported cushions have faded

        Details

        • Type: Upholstery (8 weeks) Upholstery (8 weeks)
        • Status: Rejected
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          271
        • Hire_or_Retail:
          Retail
        • Serial:
          039991h
        • Model:
          loire
        • Year:
          2022
        • Size:
          35x12
        • ID Number:
           SBH015669
        • Status Colour:
          Rejected Rejected
        • Stock_Number:
          39433
        • Times Scheduled:
          0
        • Park_Company:
           Harlyn Sands Holiday Park (Del Add)
        • Park_Postcode:
          PL28 8SQ
        • Park_Phone:
          01841 520720
        • Park_Email:
          enquiries@harlynsands.co.uk
        • Park_Code:
          HARL01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. 271 cushion.JPEG
          1.12 MB
        2. 271 cushions.JPEG
          1.30 MB
        3. Capture.JPG
          141 kB
        4. Capture.JPG
          74 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Postcode PL28 8SQ
          Park_Email enquiries@harlynsands.co.uk
          Park_Phone 01841 520720
          Park_Code HARL01
          Park_Key_Account Yes
          Park_Address2 Lighthouse Road, Trevose Head
          Park_City Padstow
          Park_Address Harlyn Sands Holiday Park
          Claire Folland made changes -
          Attachment Capture.JPG [ 387492 ]
          Claire Folland made changes -
          Attachment 271 cushion.JPEG [ 387493 ]
          Attachment 271 cushions.JPEG [ 387494 ]
          Claire Folland made changes -
          ID Number  SBH015669
          Claire Folland made changes -
          Attachment Capture.JPG [ 387495 ]
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, submitted into swift
          Show
          Claire Folland added a comment - received email from park, submitted into swift
          Hide
          Permalink
          Claire Folland added a comment -
          Good Morning, the fabric used on the upholstery has passed all colour fastness tests, the colour difference does look consistent with sun fading which unfortunately is not covered under warranty.
          Show
          Claire Folland added a comment - Good Morning, the fabric used on the upholstery has passed all colour fastness tests, the colour difference does look consistent with sun fading which unfortunately is not covered under warranty.
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3m 59s 1 Claire Folland 08/Aug/24 2:47 PM
          Submitted Submitted Acknowledged Acknowledged
          		10d 23h 35m 1 Claire Folland 19/Aug/24 2:23 PM
          Acknowledged Acknowledged Rejected Rejected
          		2s 1 Claire Folland 19/Aug/24 2:23 PM

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated: