Swift
  1. Swift
  2. SWIFT-34094

The fireplace was turning on but the fan wasn’t working, looks like the heating element has cracked

          Details

          • Type: Panel/Plinth Heater & Fires (4 Weeks) Panel/Plinth Heater & Fires (4 Weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Responsibility:
            Manufacturer Attending
          • Plot:
            154
          • Hire_or_Retail:
            Retail
          • Serial:
            040852H
          • Model:
            bordeaux
          • Year:
            2022
          • Size:
            35x12
          • ID Number:
            SBH015672
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            39531
          • Times Scheduled:
            0
          • Park_Company:
             Llanrhidian Holiday Park
          • Park_Postcode:
            SA3 1EU
          • Park_Phone:
            01792 966998
          • Park_Email:
            Linda MacNamara | Llanrhidian Holiday Park
          • Park_Code:
            LLAN01
          • Park_Key_Account:
            No
          • SLA Status:
          1. Capture.PNG
            139 kB
          2. Capture.PNG
            193 kB

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Postcode SA3 1EU
            Park_Email Linda MacNamara | Llanrhidian Holiday Park <llanrhidian-sales2@johnfowler.co.uk>
            Park_Phone 01792 966998
            Park_Code LLAN01
            Park_Key_Account No
            Park_Address2 Gower
            Park_City WALES
            Park_Address Llanrhidian
            Claire Folland made changes -
            Attachment Capture.PNG [ 387586 ]
            Claire Folland made changes -
            Attachment Capture.PNG [ 387587 ]
            Claire Folland made changes -
            ID Number SBH015672
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            Claire Folland added a comment -
            received email from park, submitted into swift
            Show
            Claire Folland added a comment - received email from park, submitted into swift
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Hide
            Permalink
            Claire Folland added a comment -
            suppliers have rejected claim, fire not in warranty anymore
            Show
            Claire Folland added a comment - suppliers have rejected claim, fire not in warranty anymore
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Hide
            Permalink
            Claire Folland added a comment -
            advised park swift have rejected claim
            Show
            Claire Folland added a comment - advised park swift have rejected claim
            Claire Folland made changes -
            Status Rejected [ 10002 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		5m 43s 1 Claire Folland 10/Aug/24 8:45 PM
            Submitted Submitted Acknowledged Acknowledged
            		8d 17h 55m 1 Claire Folland 19/Aug/24 2:41 PM
            Acknowledged Acknowledged Rejected Rejected
            		2s 1 Claire Folland 19/Aug/24 2:41 PM
            Rejected Rejected Resolved Resolved
            		27d 5h 9m 1 Claire Folland 15/Sep/24 7:50 PM

              People

              • Assignee:
                Claire Folland
                Reporter:
                Claire Folland
                Participants:
              • Watchers:
                0 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: