Details
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Type:
Exterior Panels (8 Weeks)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:P4
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Serial:028059h
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Manufacturer:Swift
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Model:Loire
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Year:2018
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Size:35x12
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ID Number:SBH009501
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Status Colour:
Worksheet Issued
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Stock_Number:34682
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Times Scheduled:1
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Park_Company:Treyarnon Bay Caravan Park Ltd
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Park_Postcode:PL28 8JP
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Park_Phone:01841 520681 // 01841 520653
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Park_Email:admin@treyarnonbayholidays.co.uk
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Park_Code:TREY01
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Internal Doors (8 Weeks) [ 29 ] | Exterior Panels (8 Weeks) [ 26 ] |
| Summary | Exterior paintwork deteriorating | Pitting to exterior panels and paintwork on the side not receiving any direct sun light |
| Attachment | Screenshot 2024-10-11 101125.png [ 390149 ] |
| Attachment | Screenshot 2024-10-11 101138.png [ 390150 ] |
| Attachment | Screenshot 2024-10-11 101151.png [ 390151 ] |
| Attachment | screenshot-1.png [ 390152 ] |
Hide
James Eginton
added a comment -
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Issue submitted to Swift, to see if still under warranty.
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James Eginton
added a comment - Issue submitted to Swift, to see if still under warranty.
| Attachment | screenshot-2.png [ 390164 ] |
| Attachment | screenshot-3.png [ 390167 ] |
Swift have accepted the above and they will send an engineer out, waiting to hear back from Rachael regarding timeframe.
Show
James Eginton
added a comment - Swift have accepted the above and they will send an engineer out, waiting to hear back from Rachael regarding timeframe.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Responsibility | Undecided [ 10040 ] | Manufacturer Attending [ 10045 ] |
| Attachment | screenshot-4.png [ 394358 ] |
| Attachment | screenshot-5.png [ 394674 ] |
No date as of yet for assessment, Rachael will update once received one.
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James Eginton
added a comment - No date as of yet for assessment, Rachael will update once received one.
Rachael (Holiday Homes)
16 Apr 2025, 07:23 BST
Hi James,
We are aware of this Holiday Home, as soon as I have a date for this assessment I will come back to you. We are trying to assess the panels just before we carry out the work to ensure no further panels go in the mean time.
Many Thanks
Rachael
Show
Claire Folland
added a comment -
Rachael (Holiday Homes)
16 Apr 2025, 07:23 BST
Hi James,
We are aware of this Holiday Home, as soon as I have a date for this assessment I will come back to you. We are trying to assess the panels just before we carry out the work to ensure no further panels go in the mean time.
Many Thanks
Rachael
made changes -
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | screenshot-6.png [ 405665 ] |
| Attachment | screenshot-7.png [ 405666 ] |
Have chased Swift, awaiting update. screenshots above.
Show
James Eginton
added a comment - Have chased Swift, awaiting update. screenshots above.
Panel repairs are currently on hold until the end of the season
Please rest assured that there are no issues with the structural integrity of the van, this is purely a cosmetic matter.
We will be in contact once visits resume
Thank you for your understanding
updated customer
Please rest assured that there are no issues with the structural integrity of the van, this is purely a cosmetic matter.
We will be in contact once visits resume
Thank you for your understanding
updated customer
Show
Claire Folland
added a comment - Panel repairs are currently on hold until the end of the season
Please rest assured that there are no issues with the structural integrity of the van, this is purely a cosmetic matter.
We will be in contact once visits resume
Thank you for your understanding
updated customer
| Attachment | Screenshot 2025-07-10 131329.png [ 405721 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
91d 4h 1m | 1 | James Eginton | 10/Jan/25 1:12 PM | |||||
|
8s | 1 | James Eginton | 10/Jan/25 1:12 PM | |||||
|
135d 15h 44m | 1 | 26/May/25 5:56 AM |
