[SWIFT-34710] The clients have just come into the office to report that the boiler pressure has dropped to zero - Surfbay Customer Care

Details

Type: Boiler (2 Weeks)
Status: Rejected
Priority: Normal
Resolution: Unresolved
Labels:
None

Responsibility:
Manufacturer Attending
Plot:
53
Hire_or_Retail:
Retail
Serial:
044090h
Model:
loire
Year:
2023
Size:
35x12
ID Number:
SBH016017
Status Colour:
Rejected
Stock_Number:
41567
Times Scheduled:
0
Park_Company:

Country View Holiday Park
Park_Postcode:
BS22 9UJ
Park_Phone:
01934627595 / Giles: 07881 785807
Park_Email:
giles.moroney@btconnect.com
Park_Code:
COUN01
Park_Key_Account:
Yes
SLA Status:

Description

Hi,

The clients have just come into the office to report that the boiler pressure has dropped to zero

I have been over and there is a leak on one of the pipes under the caravan, and if you attempt to top up the boiler water/antifreeze pours out of a pipe under the van

Given the heating system is full of antifreeze and shouldnt be drained off I assume this should be covered under the warranty??

Many thanks Giles