Swift
  1. Swift
  2. SWIFT-34790

fridge keeps building up a large amount of ice at the back of it.

        Details

        • Type: Fridges/Freezers (2 Weeks) Fridges/Freezers (2 Weeks)
        • Status: Awaiting Customer Info
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          73
        • Hire_or_Retail:
          Retail
        • Serial:
          043187h
        • Model:
          moselle lodge
        • Year:
          2024
        • Size:
          40x13
        • ID Number:
          SBH016046
        • Status Colour:
          Awaiting Customer Info Awaiting Customer Info
        • Stock_Number:
          40831
        • Times Scheduled:
          0
        • Park_Company:
           Llanrhidian Holiday Park
        • Park_Postcode:
          SA3 1EU
        • Park_Phone:
          01792 966998
        • Park_Email:
          Linda MacNamara | Llanrhidian Holiday Park
        • Park_Code:
          LLAN01
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. Capture.JPG
          140 kB
        2. Capture.JPG
          183 kB
        3. screenshot-1.png
          95 kB
        4. screenshot-2.png
          92 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Summary CLONE - The ensuite shower door keeps swinging open, and cannot be shut  fridge keeps building up a large amount of ice at the back of it.
          Issue Type Toilet/Shower (8 Weeks) [ 41 ] Fridges/Freezers (2 Weeks) [ 42 ]
          Claire Folland made changes -
          ID Number SBH016046
          Claire Folland made changes -
          Attachment Capture.JPG [ 396148 ]
          Hide
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          Claire Folland added a comment -
          received email from park, submitted into swift
          Show
          Claire Folland added a comment - received email from park, submitted into swift
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Hello, please can you provide an image of ice forming
          C.TAYLOR@APELSON.CO.UK - APELSON APPLIANCES UK LTD - 14/02/2025 10:22:46
          emailed Jade
          Show
          Claire Folland added a comment - Hello, please can you provide an image of ice forming C.TAYLOR@APELSON.CO.UK - APELSON APPLIANCES UK LTD - 14/02/2025 10:22:46 emailed Jade
          Claire Folland made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Hide
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          Claire Folland added a comment -
          Hi Claire,

          I have asked the owners for some pictures, and they said they would get them to me, but they haven’t sent anything yet.

          I will let you know as soon as I hear from them.

          Kind regards,
          Jade

          Sales Administration | Llanrhidian Holiday Park
          John Fowler Holidays Ltd.
          Show
          Claire Folland added a comment - Hi Claire, I have asked the owners for some pictures, and they said they would get them to me, but they haven’t sent anything yet. I will let you know as soon as I hear from them. Kind regards, Jade Sales Administration | Llanrhidian Holiday Park John Fowler Holidays Ltd.
          James Eginton made changes -
          Attachment screenshot-1.png [ 411038 ]
          James Eginton made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
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          James Eginton added a comment -
          Have resubmitted to Swift for supplier referral, as the above is still an issue.
          Show
          James Eginton added a comment - Have resubmitted to Swift for supplier referral, as the above is still an issue.
          James Eginton made changes -
          Attachment screenshot-2.png [ 411039 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Hide
          Permalink
          Claire Folland added a comment -
          suppliers have asked for photo's, have emailed Jade
          Show
          Claire Folland added a comment - suppliers have asked for photo's, have emailed Jade
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		7m 36s 1 Claire Folland 03/Feb/25 4:24 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		294d 1h 59m 1 James Eginton 05/Dec/25 12:57 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		17d 20h 50m 2 Claire Folland 12/Dec/25 3:13 PM

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              Dates

              • Due:
                Created:
                Updated: