Swift
  1. Swift
  2. SWIFT-3503

Leak from pipe inlet to toilet cistern

        Details

        • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          GORS01
        • Park:
          GORSELANDS
        • Postcode:
          DT2 9DJ
        • Responsibility:
          SurfBay Attending
        • Serial:
          10489H
        • Model:
          Bordeaux
        • Size:
          33 X 12
        • ID Number:
          sbh002490
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:

          Description

          There is a flexi hose connection coming up through the floor and the hose is fed behind the toilet pan up to the connection at the base of the cistern - the leak is on the connection coming up through the floor and the site thinks the angle of the flexi hose is straining the hose and causing the leak.

            Activity

            Ascending order - Click to sort in descending order
            Linda Trunkfield (Inactive) created issue -
            Linda Trunkfield (Inactive) made changes -
            Field Original Value New Value
            Issue Type Internal Issues (1 Week) [ 17 ] Plumbing (3 Weeks) [ 7 ]
            Description Stock no 27933 There is a flexi hose connection coming up through the floor and the hose is fed behind the toilet pan up to the connection at the base of the cistern - the leak is on the connection coming up through the floor and the site thinks the angle of the flexi hose is straining the hose and causing the leak.
            Due Date 2012-04-09 00:00:00.0 2012-05-03 00:00:00.0
            Priority Normal [ 21 ] Critical [ 24 ]
            Linda Trunkfield (Inactive) made changes -
            ID Number sbh002490
            Status Open [ 1 ] Submitted [ 10001 ]
            Hide
            Permalink
            Linda Trunkfield (Inactive) added a comment -
            Swift have authorised us to attend
            Show
            Linda Trunkfield (Inactive) added a comment - Swift have authorised us to attend
            Linda Trunkfield (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Linda Trunkfield (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Hide
            Permalink
            Linda Trunkfield (Inactive) added a comment -
            Swift have authorised for us to attend.
            Show
            Linda Trunkfield (Inactive) added a comment - Swift have authorised for us to attend.
            Hide
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            Linda Trunkfield (Inactive) added a comment -
            Keith to attend 19-04-12
            Show
            Linda Trunkfield (Inactive) added a comment - Keith to attend 19-04-12
            Adrienne Barwell (Inactive) made changes -
            Work Scheduled 30/Apr/12
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Steve advises that we require the water inlet flexi pipe supplying the cistern, paperwork passed to Linda
            Show
            Adrienne Barwell (Inactive) added a comment - Steve advises that we require the water inlet flexi pipe supplying the cistern, paperwork passed to Linda
            Adrienne Barwell (Inactive) made changes -
            Status Reopened [ 4 ] Submitted [ 10001 ]
            Adrienne Barwell (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Adrienne Barwell (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            E-mailed site to see if we can attend next week
            Show
            Adrienne Barwell (Inactive) added a comment - E-mailed site to see if we can attend next week
            Adrienne Barwell (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 30/Apr/12 9/May/12
            Adrienne Barwell (Inactive) made changes -
            Attachment screenshot-1.jpg [ 25097 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            comp by steve
            Show
            Adrienne Barwell (Inactive) added a comment - comp by steve
            Adrienne Barwell (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Adrienne Barwell (Inactive) made changes -
            Attachment CCF14052012_00001.jpg [ 25439 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Hide
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            Adrienne Barwell (Inactive) added a comment -
            invoice 456024
            credit note456024
            Show
            Adrienne Barwell (Inactive) added a comment - invoice 456024 credit note456024
            Hide
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            Adrienne Barwell (Inactive) added a comment -
            invoice 456025 credit note 1424079
            Show
            Adrienne Barwell (Inactive) added a comment - invoice 456025 credit note 1424079
            Mark Lock (Inactive) made changes -
            Workflow Surfbay [ 66396 ] Manufacturers ver 2.0 [ 90498 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.0 [ 90498 ] Manufacturers ver 2.1 [ 129318 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.1 [ 129318 ] Manufacturers ver 2.2 [ 146622 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		30m 6s 1 Linda Trunkfield (Inactive) 12/Apr/12 9:28 AM
            Resolved Resolved Reopened Reopened
            		5s 1 Adrienne Barwell (Inactive) 27/Apr/12 3:44 PM
            Reopened Reopened Submitted Submitted
            		7d 28m 1 Adrienne Barwell (Inactive) 04/May/12 4:13 PM
            Submitted Submitted Acknowledged Acknowledged
            		6d 45m 2 Adrienne Barwell (Inactive) 04/May/12 4:13 PM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		11s 2 Adrienne Barwell (Inactive) 04/May/12 4:13 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		6s 2 Adrienne Barwell (Inactive) 04/May/12 4:13 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		5s 2 Adrienne Barwell (Inactive) 04/May/12 4:13 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		6d 3h 14m 2 Adrienne Barwell (Inactive) 04/May/12 4:14 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		12d 21h 1m 2 Adrienne Barwell (Inactive) 14/May/12 11:00 AM
            Resolved Resolved Complete Complete
            		22m 15s 1 Adrienne Barwell (Inactive) 14/May/12 11:22 AM

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