Details
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Type:
Plumbing Leak (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:GORS01
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Park:GORSELANDS
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Postcode:DT2 9DJ
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Responsibility:SurfBay Attending
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Serial:10489H
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Model:Bordeaux
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Size:33 X 12
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ID Number:sbh002490
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
There is a flexi hose connection coming up through the floor and the hose is fed behind the toilet pan up to the connection at the base of the cistern - the leak is on the connection coming up through the floor and the site thinks the angle of the flexi hose is straining the hose and causing the leak.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Internal Issues (1 Week) [ 17 ] | Plumbing (3 Weeks) [ 7 ] |
| Description | Stock no 27933 | There is a flexi hose connection coming up through the floor and the hose is fed behind the toilet pan up to the connection at the base of the cistern - the leak is on the connection coming up through the floor and the site thinks the angle of the flexi hose is straining the hose and causing the leak. |
| Due Date | 2012-04-09 00:00:00.0 | 2012-05-03 00:00:00.0 |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
| ID Number | sbh002490 | |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 30/Apr/12 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 30/Apr/12 | 9/May/12 |
| Attachment | screenshot-1.jpg [ 25097 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Attachment | CCF14052012_00001.jpg [ 25439 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 66396 ] | Manufacturers ver 2.0 [ 90498 ] |
| Workflow | Manufacturers ver 2.0 [ 90498 ] | Manufacturers ver 2.1 [ 129318 ] |
| Workflow | Manufacturers ver 2.1 [ 129318 ] | Manufacturers ver 2.2 [ 146622 ] |