Swift
  1. Swift
  2. SWIFT-35295

Dishwasher hits the bottom plinth when opening

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Awaiting Payment
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          25 new field
        • Hire_or_Retail:
          Retail
        • Serial:
          046673h
        • Model:
          torronto
        • Year:
          2025
        • Size:
          43x20
        • ID Number:
          SBH016278
        • Status Colour:
          Awaiting Payment Awaiting Payment
        • Stock_Number:
          42288
        • Times Scheduled:
          3
        • Park_Company:
           Trewiston Farm Caravan Park
        • Park_Postcode:
          PL27 6PX
        • Park_Phone:
          01208863205
        • Park_Email:
          trewistonfarm@btinternet.com
        • Park_Code:
          TREW04
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. screenshot-1.png
          140 kB
        2. screenshot-2.png
          140 kB
        3. screenshot-3.png
          54 kB

          Activity

          Ascending order - Click to sort in descending order
          James Eginton created issue -
          James Eginton made changes -
          Field Original Value New Value
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          James Eginton added a comment -
          Call from customer, submitted to Swift
          Show
          James Eginton added a comment - Call from customer, submitted to Swift
          James Eginton made changes -
          Attachment screenshot-1.png [ 402698 ]
          Hide
          Permalink
          James Eginton added a comment -
          Swift engineer to attend.
          Show
          James Eginton added a comment - Swift engineer to attend.
          James Eginton made changes -
          Attachment screenshot-2.png [ 402699 ]
          James Eginton made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          James Eginton made changes -
          Attachment screenshot-3.png [ 402704 ]
          made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift attended 3-6-25, refitted kitchen plinths, if still an issue all plinths will need to be replaced
          Show
          Claire Folland added a comment - swift attended 3-6-25, refitted kitchen plinths, if still an issue all plinths will need to be replaced
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee James Eginton [ james ] Ellie W [ temp ]
          Claire Folland made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Claire Folland made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Claire Folland made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Times Scheduled 2 3
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Work Scheduled 03/Jun/25
          Plot
          made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Claire Folland [ claire ] Ellie W [ temp ]
          Melanie Woolacott made changes -
          ID Number SBH016274 SBH016278
          Hide
          Permalink
          Melanie Woolacott added a comment -
          Swift says 'authorised - engineer' so unable to claim.
          Show
          Melanie Woolacott added a comment - Swift says 'authorised - engineer' so unable to claim.
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 000000
          Melanie Woolacott made changes -
          Assignee Ellie W [ temp ] Melanie Woolacott [ melaniew ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		18m 54s 1 James Eginton 08/May/25 10:57 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Claire Folland 20/Jun/25 4:25 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Claire Folland 20/Jun/25 4:25 PM
          Resolved Resolved Complete Complete
          		4s 1 Claire Folland 20/Jun/25 4:25 PM
          Complete Complete Reopened Reopened
          		4s 1 Claire Folland 20/Jun/25 4:26 PM
          Reopened Reopened Submitted Submitted
          		4s 1 Claire Folland 20/Jun/25 4:26 PM
          Submitted Submitted Acknowledged Acknowledged
          		7d 22h 19m 2 Claire Folland 20/Jun/25 4:26 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		4d 2h 11m 2 Claire Folland 20/Jun/25 4:26 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		31d 4h 56m 2 Claire Folland 20/Jun/25 4:26 PM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		7s 1 Claire Folland 20/Jun/25 4:26 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
          		140d 5h 38m 1 07/Nov/25 9:04 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		153d 15h 29m 2 Melanie Woolacott 10/Apr/26 1:34 PM

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              Dates

              • Due:
                Created:
                Updated:
                Work Scheduled: