Details
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Type:
Oven (2 Weeks)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:SurfBay Attending
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Plot:146
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Hire_or_Retail:Retail
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Serial:045419h
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Model:royan
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Year:2024
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Size:35x12
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ID Number:SBH016284
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Status Colour:
Worksheet Issued
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Stock_Number:41881
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Times Scheduled:0
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Park_Company:Wilson Leisure Ltd T/A Lakeside Holiday Park
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Park_Postcode:TA8 2AE
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Park_Contact:fre
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Park_Phone:1278783379
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Park_Code:LAKE01
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Park_Key_Account:Yes
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SLA Status:
Description
On closer inspection we noticed that a very small metal spring is missing from 5 of them, meaning the knob doesn’t grip on to the ‘spindle’ on the cooker.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | fre | |
| Park_Postcode | TA8 2AE | |
| Park_Phone | 1278783379 | |
| Park_Code | LAKE01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Westfield Road | |
| Park_City | Burnham on Sea | |
| Park_Address | Lakeside Holiday Park |
| Attachment | Screenshot 2025-05-08 113013.png [ 402029 ] |
| Attachment | 41881 cooker knobs.png [ 402030 ] |
| Plot | 146 |
| ID Number | SBH016284 |
| Attachment | Screenshot 2025-05-08 115502.png [ 402038 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Hide
Claire Folland
added a comment -
Permalink
received email from Ryan, submitted into swift
Show
Claire Folland
added a comment - received email from Ryan, submitted into swift
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
swift have referred over to the supplier
Show
Claire Folland
added a comment - swift have referred over to the supplier
made changes -
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
Ryan called, I have chased up the supplier and asked if we can buy then reimbursed due to timescale. Caravan can't be used until the issue is sorted.
Show
James Eginton
added a comment - Ryan called, I have chased up the supplier and asked if we can buy then reimbursed due to timescale. Caravan can't be used until the issue is sorted.
| Attachment | screenshot-1.png [ 404285 ] |
Hi Claire
We are trying to source the knobs to send to your customer, as we have not seen this colour in a while.
Can we send the ones we have as an alternative?
Please give me an address and I will post one for you to see if fits?
Many thanks
Alex
have asked Alex to send to Ryan, he will go and see if they will fit
We are trying to source the knobs to send to your customer, as we have not seen this colour in a while.
Can we send the ones we have as an alternative?
Please give me an address and I will post one for you to see if fits?
Many thanks
Alex
have asked Alex to send to Ryan, he will go and see if they will fit
Show
Claire Folland
added a comment - Hi Claire
We are trying to source the knobs to send to your customer, as we have not seen this colour in a while.
Can we send the ones we have as an alternative?
Please give me an address and I will post one for you to see if fits?
Many thanks
Alex
have asked Alex to send to Ryan, he will go and see if they will fit
| Attachment | screenshot-2.png [ 404649 ] |
Hi, we have posted 6 of the alternative knobs we have in stock while we wait to hear from the supplier, as the ones on the photos have not been used on the latest models.
JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 19/06/2025 10:58:16
JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 19/06/2025 10:58:16
Show
Claire Folland
added a comment - Hi, we have posted 6 of the alternative knobs we have in stock while we wait to hear from the supplier, as the ones on the photos have not been used on the latest models.
JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 19/06/2025 10:58:16
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
25m 18s | 1 | Claire Folland | 08/May/25 11:55 AM | |||||
|
1d 3h 32m | 1 | Claire Folland | 09/May/25 3:27 PM | |||||
|
10d 20h 9m | 1 | 20/May/25 11:36 AM |
