Swift
  1. Swift
  2. SWIFT-35303

Upon first use of the cooker, the owner notice that 5 out of 6 of the cooker knobs fall off when turned

        Details

        • Type: Oven (2 Weeks) Oven (2 Weeks)
        • Status: Worksheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          146
        • Hire_or_Retail:
          Retail
        • Serial:
          045419h
        • Model:
          royan
        • Year:
          2024
        • Size:
          35x12
        • ID Number:
          SBH016284
        • Status Colour:
          Worksheet Issued Worksheet Issued
        • Stock_Number:
          41881
        • Times Scheduled:
          0
        • Park_Company:
           Wilson Leisure Ltd T/A Lakeside Holiday Park
        • Park_Postcode:
          TA8 2AE
        • Park_Contact:
          fre
        • Park_Phone:
          1278783379
        • Park_Code:
          LAKE01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          On closer inspection we noticed that a very small metal spring is missing from 5 of them, meaning the knob doesn’t grip on to the ‘spindle’ on the cooker.
          1. 41881 cooker knobs.png
            519 kB
          2. screenshot-1.png
            72 kB
          3. screenshot-2.png
            94 kB
          4. Screenshot 2025-05-08 113013.png
            160 kB
          5. Screenshot 2025-05-08 115502.png
            165 kB

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Contact fre
            Park_Postcode TA8 2AE
            Park_Phone 1278783379
            Park_Code LAKE01
            Park_Key_Account Yes
            Park_Address2 Westfield Road
            Park_City Burnham on Sea
            Park_Address Lakeside Holiday Park
            Claire Folland made changes -
            Attachment Screenshot 2025-05-08 113013.png [ 402029 ]
            Claire Folland made changes -
            Attachment 41881 cooker knobs.png [ 402030 ]
            Claire Folland made changes -
            Plot 146
            Claire Folland made changes -
            ID Number SBH016284
            Claire Folland made changes -
            Attachment Screenshot 2025-05-08 115502.png [ 402038 ]
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
            James Eginton made changes -
            Attachment screenshot-1.png [ 404285 ]
            James Eginton made changes -
            Attachment screenshot-2.png [ 404649 ]

              People

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                Dates

                • Due:
                  Created:
                  Updated: