Swift
  1. Swift
  2. SWIFT-35305

Our customer has reported an issue with the bedroom radiator - its only heating up on one side and the other remains cold. They have tried bleeding it but thats made no difference.

        Details

        • Type: Radiators (4 Weeks) Radiators (4 Weeks)
        • Status: Issue Invoice
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          MDP 6
        • Hire_or_Retail:
          Retail
        • Serial:
          044864H
        • Model:
          Vendee
        • Year:
          2024
        • Size:
          40x12
        • ID Number:
          SBH016283
        • Status Colour:
          Issue Invoice Issue Invoice
        • Stock_Number:
          41768
        • Times Scheduled:
          1
        • Park_Company:
           Northam Farm
        • Park_Postcode:
          TA8 2SE
        • Park_Contact:
          Phil Scott 07770747185
        • Park_Phone:
          01278 751244
        • Park_Email:
          Hannah [Sales@NorthamFarm.Co.UK]
        • Park_Code:
          NORT05
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		6m 29s 1 Claire Folland 08/May/25 11:49 AM
          Submitted Submitted Acknowledged Acknowledged
          		1d 3h 36m 1 Claire Folland 09/May/25 3:25 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 09/May/25 3:25 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		80d 23h 44m 1 charleen sibley 29/Jul/25 3:10 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		5s 1 charleen sibley 29/Jul/25 3:10 PM
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Hide
          Permalink
          Charleen Sibley added a comment -
          FIXED AND TESTED - CUSTOMER PRESENT
          DUNCAN 15.07.25
          Show
          Charleen Sibley added a comment - FIXED AND TESTED - CUSTOMER PRESENT DUNCAN 15.07.25
          Claire Folland made changes -
          Attachment Screenshot 2025-05-09 152613.png [ 402177 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park,submitted into swift
          Show
          Claire Folland added a comment - received email from park,submitted into swift
          Claire Folland made changes -
          Attachment Screenshot 2025-05-08 114815.png [ 402037 ]
          Claire Folland made changes -
          ID Number SBH016283
          Claire Folland made changes -
          Attachment Screenshot 2025-05-08 114243.png [ 402033 ]
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Phil Scott 07770747185
          Park_Postcode TA8 2SE
          Park_Email Hannah [Sales@NorthamFarm.Co.UK]
          Park_Phone 01278 751244
          Park_Code NORT05
          Park_Key_Account Yes
          Park_Address2 Coast Road, Brean,
          Park_City Burnham on Sea
          Park_Address Northam Farm
          Claire Folland created issue -

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              Dates

              • Due:
                Created:
                Updated: