Swift
  1. Swift
  2. SWIFT-35508

lounge table hinges have snapped

        Details

        • Type: Dining Furniture (8 Weeks) Dining Furniture (8 Weeks)
        • Status: Rejected
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          SA078
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          046840h
        • Model:
          s pod 6 escape
        • Year:
          2025
        • Size:
          30x12
        • ID Number:
          SBH016376
        • Status Colour:
          Rejected Rejected
        • Stock_Number:
          42540
        • Times Scheduled:
          0
        • Park_Company:
           Waxham Sands Holiday Park
        • Park_Postcode:
          NR29 4EJ
        • Park_Code:
          WAXH01
        • Park_Key_Account:
          No
        • SLA Status:

          Activity

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          Claire Folland added a comment -
           
          Rachael (Holiday Homes)
          8 Jul 2025, 16:04 BST
          Hi Matt,
           
          Based on the images received, the supplier does not believe this to be a manufacturing issue. The photographs show the hinge holes positioned as intended. These hinges will only become dislodged if the table is not opened correctly.
          We can offer replacement parts for the tabletop and hinges as a chargeable option, should you wish to proceed.
           
          Many Thanks
          Rachael
           
           
           
           
          Show
          Claire Folland added a comment -   Rachael (Holiday Homes) 8 Jul 2025, 16:04 BST Hi Matt,   Based on the images received, the supplier does not believe this to be a manufacturing issue. The photographs show the hinge holes positioned as intended. These hinges will only become dislodged if the table is not opened correctly. We can offer replacement parts for the tabletop and hinges as a chargeable option, should you wish to proceed.   Many Thanks Rachael        
          Hide
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          Claire Folland added a comment -
          Good morning, you have not shown me the hinges to see how these have snapped? i can see the holes on where they should be - but these hinges only come out, if not opened correctly
          JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 27/06/2025 09:46:57

          I have emailed Swift in relation to them purchasing new top and hinges
          JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 07/07/2025 10:18:20

          have emailed Rachael at swift to see if they are going to do anything
          Show
          Claire Folland added a comment - Good morning, you have not shown me the hinges to see how these have snapped? i can see the holes on where they should be - but these hinges only come out, if not opened correctly JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 27/06/2025 09:46:57 I have emailed Swift in relation to them purchasing new top and hinges JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 07/07/2025 10:18:20 have emailed Rachael at swift to see if they are going to do anything
          Hide
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          Claire Folland added a comment -
          received email from Matt, submitted into swift
          Show
          Claire Folland added a comment - received email from Matt, submitted into swift

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated: