Swift
  1. Swift
  2. SWIFT-35687

Main Door: lock jamming in upvc door, making it extremely hard to open. Customer got trapped in at one point

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          GG48
        • Hire_or_Retail:
          Retail
        • Serial:
          046131H
        • Model:
          Royan
        • Year:
          2025
        • Size:
          35x12
        • ID Number:
          SBH016468
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41963
        • Times Scheduled:
          1
        • Park_Company:
           Garreg Goch Caravan Park
        • Park_Postcode:
          LL49 9YD
        • Park_Contact:
          Eloise Halling
        • Park_Phone:
          01766 512210
        • Park_Code:
          norm03
        • Park_Key_Account:
          No
        • SLA Status:

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		7m 59s 1 Claire Folland 18/Jul/25 1:48 PM
          Submitted Submitted Acknowledged Acknowledged
          		12d 3h 3m 1 charleen sibley 30/Jul/25 4:52 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 charleen sibley 30/Jul/25 4:52 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		53d 20h 7m 1 Claire Folland 22/Sep/25 12:59 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Claire Folland 22/Sep/25 12:59 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		2s 1 Claire Folland 22/Sep/25 12:59 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Claire Folland 22/Sep/25 1:00 PM
          Resolved Resolved Complete Complete
          		3s 1 Claire Folland 22/Sep/25 1:00 PM

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: