Swift
  1. Swift
  2. SWIFT-35687

Main Door: lock jamming in upvc door, making it extremely hard to open. Customer got trapped in at one point

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          GG48
        • Hire_or_Retail:
          Retail
        • Serial:
          046131H
        • Model:
          Royan
        • Year:
          2025
        • Size:
          35x12
        • ID Number:
          SBH016468
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41963
        • Times Scheduled:
          1
        • Park_Company:
           Garreg Goch Caravan Park
        • Park_Postcode:
          LL49 9YD
        • Park_Contact:
          Eloise Halling
        • Park_Phone:
          01766 512210
        • Park_Code:
          norm03
        • Park_Key_Account:
          No
        • SLA Status:

          Activity

          Transition Owner Before Transition Transition After Transition Response Time
          Claire Folland
          18/Jul/25 1:48 PM
          Claire Folland
          Open
          Status Change
          Claire Folland
          Submitted
          7 minutes and 59 seconds
          Charleen Sibley
          30/Jul/25 4:52 PM
          Claire Folland
          Submitted
          Status Change
          Claire Folland
          Acknowledged
          1 week and 5 days and 3 hours and 3 minutes and 57 seconds
          Charleen Sibley
          30/Jul/25 4:52 PM
          Claire Folland
          Acknowledged
          Status Change
          Claire Folland
          Worksheet Issued
          1 second
          Claire Folland
          22/Sep/25 12:59 PM
          Claire Folland
          Worksheet Issued
          Status Change
          Claire Folland
          Engineer Scheduled
          1 month and 3 weeks and 1 day and 20 hours and 7 minutes and 32 seconds
          Claire Folland
          22/Sep/25 12:59 PM
          Claire Folland
          Engineer Scheduled
          Status Change
          Ellie W
          Issue Invoice
          1 second
          Claire Folland
          22/Sep/25 12:59 PM
          Ellie W
          Issue Invoice
          Status Change
          Ellie W
          Awaiting Payment
          2 seconds
          Claire Folland
          22/Sep/25 1:00 PM
          Ellie W
          Awaiting Payment
          Status Change
          Claire Folland
          Resolved
          3 seconds
          Claire Folland
          22/Sep/25 1:00 PM
          Claire Folland
          Resolved
          Status Change
          Claire Folland
          Complete
          3 seconds

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: