Details
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Type:
Small Fittings (8 Weeks)
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Status: Parts on reorder
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:SurfBay Attending
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Plot:showground
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Hire_or_Retail:Retail
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Serial:047426H
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Model:vendee
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Year:2025
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Size:40x12
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ID Number:SBH016475
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Status Colour:
Parts on reorder
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Stock_Number:41997
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Times Scheduled:1
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Park_Company:Chesil Beach Holiday Park - Waterside Holidays
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Park_Postcode:DT4 9AG
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Park_Contact:Samantha
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Park_Phone:01305 752566
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Park_Email:samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk
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Park_Code:CHES02
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports 2 seater sofa arm has black mark on lh arm | pdi reports mirror in lounge has chips/black marks on rh edge |
| Issue Type | Dining Furniture (8 Weeks) [ 30 ] | Small Fittings (8 Weeks) [ 1 ] |
| Attachment | 41997.17.png [ 406182 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| ID Number | SBH016475 |
| Attachment | Screenshot 2025-07-22 135522.png [ 406189 ] |
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Claire Folland
added a comment -
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picked up by Duncan, submitted into swift
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Claire Folland
added a comment - picked up by Duncan, submitted into swift
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
Part received, placed on rack and worksheet issued.
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James Eginton
added a comment - Part received, placed on rack and worksheet issued.
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | Screenshot 2025-11-27 110016.png [ 410776 ] |
| Attachment | CCF_000436.pdf [ 410777 ] |
Duncan attended 8-10-25 worksheet attached, replacement is more damaged then original, advised swift on the portal
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Claire Folland
added a comment - Duncan attended 8-10-25 worksheet attached, replacement is more damaged then original, advised swift on the portal
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | James Eginton [ james ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
swift rejected prn, damaged items are to be reported withing 48 hours, as this was delivered in August we can't accept the claim, spoke to Duncan, he has advised we leave this until it is sold, customer may not pick up on it
Show
Claire Folland
added a comment - swift rejected prn, damaged items are to be reported withing 48 hours, as this was delivered in August we can't accept the claim, spoke to Duncan, he has advised we leave this until it is sold, customer may not pick up on it
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
44m 1s | 1 | Claire Folland | 22/Jul/25 1:51 PM | |||||
|
5m 2s | 1 | Claire Folland | 22/Jul/25 1:56 PM | |||||
|
8d 2h 47m | 1 | charleen sibley | 30/Jul/25 4:44 PM | |||||
|
2s | 1 | charleen sibley | 30/Jul/25 4:44 PM | |||||
|
15d 17h 17m | 1 | James Eginton | 15/Aug/25 10:01 AM | |||||
|
1s | 1 | James Eginton | 15/Aug/25 10:01 AM | |||||
|
104d 1h 59m | 1 | Claire Folland | 27/Nov/25 11:01 AM | |||||
|
9s | 1 | Claire Folland | 27/Nov/25 11:01 AM |
