Swift
  1. Swift
  2. SWIFT-35769

french door hinges badly corroded

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          S9
        • Hire_or_Retail:
          Retail
        • Serial:
          039324h
        • Model:
          burgundy
        • Year:
          2022
        • Size:
          36x12
        • ID Number:
          SBH016525
        • Status Colour:
          Complete Complete
        • Stock_Number:
          39504
        • Times Scheduled:
          1
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Postcode:
          PL28 8JP
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Code:
          TREY01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. PDF File
          CCF_000245.pdf
          406 kB
          Claire Folland
        1. Screenshot 2025-09-10 153433.png
          42 kB
        2. Screenshot 2025-08-14 112023.png
          154 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		5m 40s 1 Claire Folland 14/Aug/25 11:21 AM
          Acknowledged Acknowledged Rejected Rejected
          		2s 1 Claire Folland 19/Aug/25 4:13 PM
          Rejected Rejected Resolved Resolved
          		64d 19h 12m 1 charleen sibley 23/Oct/25 11:26 AM
          Resolved Resolved Reopened Reopened
          		3s 1 charleen sibley 23/Oct/25 11:26 AM
          Reopened Reopened Submitted Submitted
          		3s 1 charleen sibley 23/Oct/25 11:26 AM
          Submitted Submitted Acknowledged Acknowledged
          		5d 4h 51m 2 charleen sibley 23/Oct/25 11:26 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 charleen sibley 23/Oct/25 11:26 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		3s 1 charleen sibley 23/Oct/25 11:26 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 charleen sibley 23/Oct/25 11:26 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		1d 2h 20m 1 Melanie Woolacott 24/Oct/25 1:47 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		1m 6s 1 Melanie Woolacott 24/Oct/25 1:48 PM
          Resolved Resolved Complete Complete
          		26s 1 Melanie Woolacott 24/Oct/25 1:49 PM
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 0000
          Hide
          Permalink
          Melanie Woolacott added a comment -
          swift rejected claim
          Show
          Melanie Woolacott added a comment - swift rejected claim
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Charleen Sibley made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Charleen Sibley made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Charleen Sibley made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          COMPLETED BY STEVE 01.10.25
          Show
          Charleen Sibley added a comment - COMPLETED BY STEVE 01.10.25
          Claire Folland made changes -
          Attachment Screenshot 2025-09-10 153433.png [ 407814 ]
          Hide
          Permalink
          Claire Folland added a comment -
          customer has come back to me, advised she reported on original email, checked and she did, this was reported whilst i was on holiday, we have some in stock, issued worksheet
          Show
          Claire Folland added a comment - customer has come back to me, advised she reported on original email, checked and she did, this was reported whilst i was on holiday, we have some in stock, issued worksheet
          Hide
          Permalink
          Claire Folland added a comment -
          swift have rejected claim, no longer under warranty
          Show
          Claire Folland added a comment - swift have rejected claim, no longer under warranty
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Steve attended previous claim submitted for main door hinges rusty, all main door hinges are fine, french door hinges are badly corroded, submitted claim for 3 more hinges as we will use the 3 already sent for main door
          Show
          Claire Folland added a comment - Steve attended previous claim submitted for main door hinges rusty, all main door hinges are fine, french door hinges are badly corroded, submitted claim for 3 more hinges as we will use the 3 already sent for main door
          Claire Folland made changes -
          Attachment Screenshot 2025-08-14 112023.png [ 406968 ]
          Claire Folland made changes -
          ID Number SBH016525
          Claire Folland made changes -
          Attachment CCF_000245.pdf [ 406967 ]
          Claire Folland made changes -
          Field Original Value New Value
          Park_Postcode PL28 8JP
          Park_Email admin@treyarnonbayholidays.co.uk
          Park_Phone  01841 520681 // 01841 520653
          Park_Code TREY01
          Park_Key_Account Yes
          Park_Address2 St Merryn
          Park_City Padstow
          Park_Address JB Old Ltd, t/a Treyarnon Bay Caravan Park
          Claire Folland created issue -

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: