Swift
  1. Swift
  2. SWIFT-35803

hinge is faulty on the collapsible table

        Details

        • Type: Dining Furniture (8 Weeks) Dining Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          3
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          046553H
        • Model:
          s pod 6 escape
        • Year:
          2025
        • Size:
          30x12
        • ID Number:
          SBH016539
        • Status Colour:
          Complete Complete
        • Stock_Number:
          42395
        • Times Scheduled:
          1
        • Park_Company:
           Wooda Caravan Park
        • Park_Postcode:
          EX23 9HJ
        • Park_Contact:
          Mr & Mrs Colwill
        • Park_Phone:
          01288352069 / Graeme: 07792 428680
        • Park_Email:
          Charlotte@wooda.co.uk, Graeme@wooda.co.uk
        • Park_Code:
          WOOD04
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Awaiting Customer Info Awaiting Customer Info
          		7m 34s 1 Claire Folland 21/Aug/25 2:06 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		19h 29m 1 Claire Folland 22/Aug/25 9:36 AM
          Submitted Submitted Acknowledged Acknowledged
          		3h 6m 1 Claire Folland 22/Aug/25 12:42 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		2s 1 Claire Folland 22/Aug/25 12:42 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		28d 3h 40m 1 James Eginton 19/Sep/25 4:23 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1s 1 James Eginton 19/Sep/25 4:23 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		33d 19h 5m 1 charleen sibley 23/Oct/25 11:28 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 charleen sibley 23/Oct/25 11:28 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		1d 50m 1 Melanie Woolacott 24/Oct/25 12:18 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		17s 1 Melanie Woolacott 24/Oct/25 12:19 PM
          Resolved Resolved Complete Complete
          		23s 1 Melanie Woolacott 24/Oct/25 12:19 PM
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 492745
          Hide
          Permalink
          Melanie Woolacott added a comment -
          492745
          Show
          Melanie Woolacott added a comment - 492745
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee James Eginton [ james ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Hide
          Permalink
          Charleen Sibley added a comment - - edited
          COMPLETED BY STEVE 30.09.25
          Show
          Charleen Sibley added a comment - - edited COMPLETED BY STEVE 30.09.25
          Hide
          Permalink
          James Eginton added a comment -
          Parts received, placed on rack and worksheet issued.
          Show
          James Eginton added a comment - Parts received, placed on rack and worksheet issued.
          James Eginton made changes -
          Assignee Adrienne Barwell [ adrienne ] James Eginton [ james ]
          James Eginton made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          James Eginton made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee James Eginton [ james ] Claire Folland [ claire ]
          Plot
          James Eginton made changes -
          Assignee James Eginton [ james ] Claire Folland [ claire ]
          James Eginton made changes -
          Assignee Claire Folland [ claire ] James Eginton [ james ]
          Hide
          Permalink
          Claire Folland added a comment -
          ordered with swift, added a few onto claim for parks stock
          Show
          Claire Folland added a comment - ordered with swift, added a few onto claim for parks stock
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Claire Folland added a comment -
          submitted into swift
          Show
          Claire Folland added a comment - submitted into swift
          Claire Folland made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Claire Folland made changes -
          Attachment Screenshot 2025-08-22 093559.png [ 407291 ]
          Claire Folland made changes -
          ID Number SBH016539
          Claire Folland made changes -
          Attachment 42395.png [ 407290 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, have asked for diameter of the hinge, the original suppliers have gone into administration so swift will need to find them from somewhere else, these come in different sizes
          Show
          Claire Folland added a comment - received email from park, have asked for diameter of the hinge, the original suppliers have gone into administration so swift will need to find them from somewhere else, these come in different sizes
          Claire Folland made changes -
          Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
          Claire Folland made changes -
          Attachment Screenshot 2025-08-21 135905.png [ 407268 ]
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Mr & Mrs Colwill
          Park_Postcode EX23 9HJ
          Park_Email Charlotte@wooda.co.uk, Graeme@wooda.co.uk
          Park_Phone 01288352069 / Graeme: 07792 428680
          Park_Code WOOD04
          Park_Key_Account Yes
          Park_Address2 Poughill
          Park_City Bude
          Park_Address Wooda Caravan Park
          Claire Folland created issue -

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: