Swift
  1. Swift
  2. SWIFT-35903

Right hand side of the cooker, trim coming away from the splashback

    Details

    • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      B376
    • Hire_or_Retail:
      Retail
    • Serial:
      045535H
    • Model:
      Bordeaux
    • Year:
      2024
    • Size:
      35x12
    • ID Number:
       SBH016607
    • Status Colour:
      Complete Complete
    • Stock_Number:
      41909
    • Times Scheduled:
      1
    • Park_Company:
       Golden Cap Caravan Park - WDLH
    • Park_Postcode:
      DT6 6JX
    • Park_Contact:
      Jen
    • Park_Phone:
      01297480010
    • Park_Email:
      caravanholidayhomes1@wdlh.co.uk
    • Park_Code:
      GOLD02
    • Park_Key_Account:
      Yes
    • SLA Status:
    • SLA: Open Jobs Overdue Status:

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      5d 19h 29m 1 Claire Folland 22/Sep/25 10:59 AM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      5m 41s 1 Claire Folland 22/Sep/25 11:05 AM
      Submitted Submitted Acknowledged Acknowledged
      9d 23h 14m 1 Claire Folland 02/Oct/25 10:19 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 Claire Folland 02/Oct/25 10:19 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      39d 6h 3m 1 Duncan Thomson 10/Nov/25 3:22 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      4s 1 Duncan Thomson 10/Nov/25 3:22 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      149d 23h 37m 1 Melanie Woolacott 09/Apr/26 4:00 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Melanie Woolacott 09/Apr/26 4:00 PM
      Resolved Resolved Complete Complete
      4s 1 Melanie Woolacott 09/Apr/26 4:00 PM
      Melanie Woolacott made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Melanie Woolacott made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Duncan Thomson [ duncan ]
      Resolution Completed [ 1 ]
      Melanie Woolacott made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 493250
      Hide
      Melanie Woolacott added a comment -
      493250
      Show
      Melanie Woolacott added a comment - 493250
      Duncan Thomson made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Duncan Thomson made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 07/Oct/25
      Plot
      Hide
      Duncan Thomson added a comment -
      Completed by DT 07-10-25
      Show
      Duncan Thomson added a comment - Completed by DT 07-10-25
      Claire Folland made changes -
      Attachment Screenshot 2025-10-02 101958.png [ 408403 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      received email from Jen, submitted into swift
      Show
      Claire Folland added a comment - received email from Jen, submitted into swift
      Claire Folland made changes -
      ID Number  SBH016607
      Claire Folland made changes -
      Attachment Screenshot 2025-09-22 110119.png [ 408130 ]
      Claire Folland made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - Light switch on the extractor fan doesn’t stay on Right hand side of the cooker, trim coming away from the splashback
      Issue Type Electrical Faults (2 Weeks) [ 8 ] Kitchen Cupboards (8 Weeks) [ 31 ]
      Claire Folland created issue -

        People

        • Watchers:
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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: