Details

    • Type: Lounge Furniture (8 Weeks) Lounge Furniture (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      B376
    • Hire_or_Retail:
      Retail
    • Serial:
      045535H
    • Model:
      Bordeaux
    • Year:
      2024
    • Size:
      35x12
    • ID Number:
       SBH016607
    • Status Colour:
      Complete Complete
    • Stock_Number:
      41909
    • Times Scheduled:
      1
    • Park_Company:
       Golden Cap Caravan Park - WDLH
    • Park_Postcode:
      DT6 6JX
    • Park_Contact:
      Jen
    • Park_Phone:
      01297480010
    • Park_Email:
      caravanholidayhomes1@wdlh.co.uk
    • Park_Code:
      GOLD02
    • Park_Key_Account:
      Yes
    • SLA Status:

      Issue Links

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Awaiting Customer Info Awaiting Customer Info
        5m 25s 1 Claire Folland 22/Sep/25 10:52 AM
        Awaiting Customer Info Awaiting Customer Info Submitted Submitted
        11m 45s 1 Claire Folland 22/Sep/25 11:04 AM
        Submitted Submitted Acknowledged Acknowledged
        9d 23h 8m 1 Claire Folland 02/Oct/25 10:12 AM
        Acknowledged Acknowledged Worksheet Issued Worksheet Issued
        1s 1 Claire Folland 02/Oct/25 10:12 AM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        39d 6h 11m 1 Duncan Thomson 10/Nov/25 3:23 PM
        Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
        4s 1 Duncan Thomson 10/Nov/25 3:24 PM
        Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
        149d 23h 37m 1 Melanie Woolacott 09/Apr/26 4:02 PM
        Awaiting Payment Awaiting Payment Resolved Resolved
        3s 1 Melanie Woolacott 09/Apr/26 4:02 PM
        Resolved Resolved Complete Complete
        3s 1 Melanie Woolacott 09/Apr/26 4:02 PM
        Melanie Woolacott made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Melanie Woolacott made changes -
        Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
        Assignee Ellie W [ temp ] Duncan Thomson [ duncan ]
        Resolution Completed [ 1 ]
        Melanie Woolacott made changes -
        Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
        Invoice Number 493250
        Hide
        Melanie Woolacott added a comment -
        493250
        Show
        Melanie Woolacott added a comment - 493250
        Duncan Thomson made changes -
        Link This issue Customer Problem with SWIFT-35916 [ SWIFT-35916 ]
        Duncan Thomson made changes -
        Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
        Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
        Duncan Thomson made changes -
        Times Scheduled 0 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Work Scheduled 07/Oct/25
        Plot
        Hide
        Duncan Thomson added a comment -
        Completed by DT 07-10-25
        Show
        Duncan Thomson added a comment - Completed by DT 07-10-25
        Claire Folland made changes -
        Attachment Screenshot 2025-10-02 101320.png [ 408396 ]
        Claire Folland made changes -
        Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
        Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
        Claire Folland made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Claire Folland made changes -
        Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
        Hide
        Claire Folland added a comment -
        received email from Jen, submitted into swift
        Show
        Claire Folland added a comment - received email from Jen, submitted into swift
        Claire Folland made changes -
        ID Number  SBH016607
        Claire Folland made changes -
        Attachment Screenshot 2025-09-22 110119.png [ 408123 ]
        Claire Folland made changes -
        Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
        Claire Folland made changes -
        Attachment Screenshot 2025-09-22 104726.png [ 408120 ]
        Claire Folland made changes -
        Field Original Value New Value
        Park_Contact Jen
        Park_Postcode DT6 6JX
        Park_Email caravanholidayhomes1@wdlh.co.uk
        Park_Phone 01297480010
        Park_Code GOLD02
        Park_Key_Account Yes
        Park_Address2 Seatown, Chideock
        Park_City Bridport
        Park_Address Golden Cap Caravan Park
        Claire Folland created issue -

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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: