Details
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Type:
Roof (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:C20
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Hire_or_Retail:Retail
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Serial:042114h
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Model:burgundy
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Year:2023
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Size:38x12
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ID Number:SBH016613
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Status Colour:
Complete
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Stock_Number:41708
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Times Scheduled:1
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Park_Company:Beer Head Caravan Park
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Park_Postcode:EX12 3AH
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Park_Phone:01297 21107
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Park_Email:office@beer-head.com
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Park_Code:BEER01
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Park_Key_Account:Yes
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SLA Status:
Description
Front right hand side as you look out the patio doors
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | EX12 3AH | |
| Park_Email | office@beer-head.com | |
| Park_Phone | 01297 21107 | |
| Park_Code | BEER01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Beer Head | |
| Park_City | Seaton | |
| Park_Address | Beer Head Caravan Park |
| Attachment | Screenshot 2025-09-23 141043.png [ 408167 ] |
Hide
Claire Folland
added a comment -
Permalink
received email from park, have emailed back asking for more info, what part is lifting
Show
Claire Folland
added a comment - received email from park, have emailed back asking for more info, what part is lifting
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Description | Front right hand side as you look out the patio doors |
| ID Number | SBH016613 |
| Attachment | Screenshot 2025-09-26 114346.png [ 408221 ] |
submitted claim into swift
Show
Claire Folland
added a comment - submitted claim into swift
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | Screenshot 2025-10-02 101156.png [ 408395 ] |
Completed by SW 8-10-25
Roof Sheets all fixed on OK
Plastic corner on facia board lifted up, not loose due to some damage on facia top.
Whole overhang above window/doors can be forced up a little but don't think this is a problem
Roof Sheets all fixed on OK
Plastic corner on facia board lifted up, not loose due to some damage on facia top.
Whole overhang above window/doors can be forced up a little but don't think this is a problem
Show
Duncan Thomson
added a comment - Completed by SW 8-10-25
Roof Sheets all fixed on OK
Plastic corner on facia board lifted up, not loose due to some damage on facia top.
Whole overhang above window/doors can be forced up a little but don't think this is a problem
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 06/Oct/25 | |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
493250
Show
Melanie Woolacott
added a comment - 493250
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 493250 |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Duncan Thomson [ duncan ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
53s | 1 | Claire Folland | 23/Sep/25 2:11 PM | |||||
|
2d 21h 32m | 1 | Claire Folland | 26/Sep/25 11:44 AM | |||||
|
5d 22h 27m | 1 | Claire Folland | 02/Oct/25 10:11 AM | |||||
|
1s | 1 | Claire Folland | 02/Oct/25 10:11 AM | |||||
|
39d 5h 28m | 1 | Duncan Thomson | 10/Nov/25 2:39 PM | |||||
|
4s | 1 | Duncan Thomson | 10/Nov/25 2:39 PM | |||||
|
150d 10m | 1 | Melanie Woolacott | 09/Apr/26 3:50 PM | |||||
|
4s | 1 | Melanie Woolacott | 09/Apr/26 3:50 PM | |||||
|
5s | 1 | Melanie Woolacott | 09/Apr/26 3:50 PM |
