Details
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Type:
Lounge Furniture (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:Paddocks no 20
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Hire_or_Retail:Retail
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Serial:047146h
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Model:Margaux
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Year:2025
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Size:38x12
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ID Number:SBH016642 SBH016705
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Status Colour:
Complete
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Stock_Number:42504
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Times Scheduled:2
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Park_Company:Northam Farm
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Park_Postcode:TA8 2SE
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Park_Contact:Phil Scott 07770747185
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Park_Phone:01278 751244
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Park_Email:Hannah [Sales@NorthamFarm.Co.UK]
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Park_Code:NORT05
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - They have used the fire for the first time this week. They believe there's a fault with it as both the heater and blower cut out after it being switched on for a few minutes. | The vinyl strip around the TV cabinet has come off |
| Issue Type | Panel/Plinth Heater & Fires (4 Weeks) [ 23 ] | Lounge Furniture (8 Weeks) [ 33 ] |
| ID Number | SBH016642 |
| Attachment | Screenshot 2025-10-20 105831.png [ 408896 ] |
Hide
Claire Folland
added a comment -
Permalink
received email from park, submitted into swift
Show
Claire Folland
added a comment - received email from park, submitted into swift
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | Screenshot 2025-10-20 161354.png [ 409046 ] |
Steve attended 24-10-25 - New TV unit top required (1730581)
Show
Duncan Thomson
added a comment - - edited Steve attended 24-10-25 - New TV unit top required (1730581)
| ID Number | SBH016642 | SBH016642 SBH016705 |
| Attachment | Screenshot 2025-11-24 125550.png [ 410650 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
claim submitted for new top
Show
Claire Folland
added a comment - claim submitted for new top
Top received, placed on rack and worksheet issued.
Show
James Eginton
added a comment - Top received, placed on rack and worksheet issued.
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | James Eginton [ james ] |
complete by steve 26-2-26
Show
Claire Folland
added a comment - complete by steve 26-2-26
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | James Eginton [ james ] | Ellie W [ temp ] |
493250
Show
Melanie Woolacott
added a comment - 493250
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 493250 |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 42s | 1 | Claire Folland | 20/Oct/25 10:58 AM | |||||
|
5h 14m | 1 | Claire Folland | 20/Oct/25 4:13 PM | |||||
|
1s | 1 | Claire Folland | 20/Oct/25 4:13 PM | |||||
|
8s | 1 | Claire Folland | 24/Nov/25 12:56 PM | |||||
|
45d 23m | 1 | James Eginton | 08/Jan/26 1:20 PM | |||||
|
6s | 1 | James Eginton | 08/Jan/26 1:20 PM | |||||
|
112d 26m | 2 | Claire Folland | 26/Mar/26 4:03 PM | |||||
|
2s | 1 | Claire Folland | 26/Mar/26 4:03 PM | |||||
|
13d 22h 2m | 1 | Melanie Woolacott | 09/Apr/26 3:06 PM | |||||
|
4s | 1 | Melanie Woolacott | 09/Apr/26 3:06 PM | |||||
|
5s | 1 | Melanie Woolacott | 09/Apr/26 3:06 PM |
