Swift
  1. Swift
  2. SWIFT-36003

The customer is saying they are not getting any hot water in the kitchen.

        Details

        • Type: Taps (4 Weeks) Taps (4 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          B376
        • Hire_or_Retail:
          Retail
        • Serial:
          045535H
        • Model:
          Bordeaux
        • Year:
          2024
        • Size:
          35x12
        • ID Number:
          SBH016654
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41909
        • Times Scheduled:
          1
        • Park_Company:
           Golden Cap Caravan Park - WDLH
        • Park_Postcode:
          DT6 6JX
        • Park_Contact:
          Jen
        • Park_Phone:
          01297480010
        • Park_Email:
          caravanholidayhomes1@wdlh.co.uk
        • Park_Code:
          GOLD02
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          I spoke to Duncan about this when he was last on Park and he explained to tell the customer to turn the tap on slowly, let the warm water come through and then increase the pressure.

          Customer is saying they are doing this but it isn’t working etc.

          Is this something that can be checked under warranty please?

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Contact Jen
            Park_Postcode DT6 6JX
            Park_Email caravanholidayhomes1@wdlh.co.uk
            Park_Phone 01297480010
            Park_Code GOLD02
            Park_Key_Account Yes
            Park_Address2 Seatown, Chideock
            Park_City Bridport
            Park_Address Golden Cap Caravan Park - WDLH
            Claire Folland made changes -
            Attachment Screenshot 2025-10-24 110327.png [ 409275 ]
            Claire Folland made changes -
            Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
            Claire Folland made changes -
            ID Number SBH016654
            Claire Folland made changes -
            Attachment Screenshot 2025-10-24 113646.png [ 409280 ]
            Claire Folland made changes -
            Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
            Claire Folland made changes -
            Attachment Screenshot 2025-10-24 121404.png [ 409290 ]
            Duncan Thomson made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 30/Oct/25
            Plot
            Duncan Thomson made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
            Melanie Woolacott made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Invoice Number 493250
            Melanie Woolacott made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Duncan Thomson [ duncan ]
            Resolution Completed [ 1 ]
            Melanie Woolacott made changes -
            Status Resolved [ 5 ] Complete [ 6 ]

              People

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled: