Swift
  1. Swift
  2. SWIFT-36003

The customer is saying they are not getting any hot water in the kitchen.

        Details

        • Type: Taps (4 Weeks) Taps (4 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          B376
        • Hire_or_Retail:
          Retail
        • Serial:
          045535H
        • Model:
          Bordeaux
        • Year:
          2024
        • Size:
          35x12
        • ID Number:
          SBH016654
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41909
        • Times Scheduled:
          1
        • Park_Company:
           Golden Cap Caravan Park - WDLH
        • Park_Postcode:
          DT6 6JX
        • Park_Contact:
          Jen
        • Park_Phone:
          01297480010
        • Park_Email:
          caravanholidayhomes1@wdlh.co.uk
        • Park_Code:
          GOLD02
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          I spoke to Duncan about this when he was last on Park and he explained to tell the customer to turn the tap on slowly, let the warm water come through and then increase the pressure.

          Customer is saying they are doing this but it isn’t working etc.

          Is this something that can be checked under warranty please?

            Activity

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            Claire Folland added a comment -
            received email from Jen, spoke to Steve as Duncan is away, he needs to know a couple of things before he can work out what is causing the issue, is the customer getting any water out the tap, is the customer getting any hot water out of other taps in van

            emailed Jen
            Show
            Claire Folland added a comment - received email from Jen, spoke to Steve as Duncan is away, he needs to know a couple of things before he can work out what is causing the issue, is the customer getting any water out the tap, is the customer getting any hot water out of other taps in van emailed Jen
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            Claire Folland added a comment -
            Hello,

            Yes water coming out of the kitchen tap and yes they are getting hot water from taps in the bathroom etc.

            Thank you (and Steve!)

            Kind Regards

            Jen

            Jen Talbot
            Holiday Home Sales Advisor
            West Dorset Leisure Holidays
            01308 426917
            submitted claim
            Show
            Claire Folland added a comment - Hello, Yes water coming out of the kitchen tap and yes they are getting hot water from taps in the bathroom etc. Thank you (and Steve!) Kind Regards Jen Jen Talbot Holiday Home Sales Advisor West Dorset Leisure Holidays 01308 426917 submitted claim
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            Duncan Thomson added a comment -
            Completed by DT 30-10-25
            Show
            Duncan Thomson added a comment - Completed by DT 30-10-25
            Hide
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            Melanie Woolacott added a comment -
            493250
            Show
            Melanie Woolacott added a comment - 493250

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                  Created:
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