Swift
  1. Swift
  2. SWIFT-36003

The customer is saying they are not getting any hot water in the kitchen.

        Details

        • Type: Taps (4 Weeks) Taps (4 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          B376
        • Hire_or_Retail:
          Retail
        • Serial:
          045535H
        • Model:
          Bordeaux
        • Year:
          2024
        • Size:
          35x12
        • ID Number:
          SBH016654
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41909
        • Times Scheduled:
          1
        • Park_Company:
           Golden Cap Caravan Park - WDLH
        • Park_Postcode:
          DT6 6JX
        • Park_Contact:
          Jen
        • Park_Phone:
          01297480010
        • Park_Email:
          caravanholidayhomes1@wdlh.co.uk
        • Park_Code:
          GOLD02
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          I spoke to Duncan about this when he was last on Park and he explained to tell the customer to turn the tap on slowly, let the warm water come through and then increase the pressure.

          Customer is saying they are doing this but it isn’t working etc.

          Is this something that can be checked under warranty please?

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Awaiting Customer Info Awaiting Customer Info
            		1m 34s 1 Claire Folland 24/Oct/25 11:04 AM
            Awaiting Customer Info Awaiting Customer Info Submitted Submitted
            		32m 15s 1 Claire Folland 24/Oct/25 11:37 AM
            Submitted Submitted Acknowledged Acknowledged
            		36m 16s 1 Claire Folland 24/Oct/25 12:13 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		1s 1 Claire Folland 24/Oct/25 12:13 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		18d 4h 23m 1 Duncan Thomson 11/Nov/25 3:36 PM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		6s 1 Duncan Thomson 11/Nov/25 3:36 PM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		148d 22h 24m 1 Melanie Woolacott 09/Apr/26 3:00 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		6s 1 Melanie Woolacott 09/Apr/26 3:01 PM
            Resolved Resolved Complete Complete
            		5s 1 Melanie Woolacott 09/Apr/26 3:01 PM

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
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