Swift
  1. Swift
  2. SWIFT-36003

The customer is saying they are not getting any hot water in the kitchen.

    Details

    • Type: Taps (4 Weeks) Taps (4 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      B376
    • Hire_or_Retail:
      Retail
    • Serial:
      045535H
    • Model:
      Bordeaux
    • Year:
      2024
    • Size:
      35x12
    • ID Number:
      SBH016654
    • Status Colour:
      Complete Complete
    • Stock_Number:
      41909
    • Times Scheduled:
      1
    • Park_Company:
       Golden Cap Caravan Park - WDLH
    • Park_Postcode:
      DT6 6JX
    • Park_Contact:
      Jen
    • Park_Phone:
      01297480010
    • Park_Email:
      caravanholidayhomes1@wdlh.co.uk
    • Park_Code:
      GOLD02
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      I spoke to Duncan about this when he was last on Park and he explained to tell the customer to turn the tap on slowly, let the warm water come through and then increase the pressure.

      Customer is saying they are doing this but it isn’t working etc.

      Is this something that can be checked under warranty please?

        Activity

        Transition Owner Before Transition Transition After Transition Response Time
        24/Oct/25 11:04 AM
        Status Change
        Awaiting Customer Info
        1 minute and 34 seconds
        24/Oct/25 11:37 AM
        Awaiting Customer Info
        Status Change
        Submitted
        32 minutes and 15 seconds
        24/Oct/25 12:13 PM
        Submitted
        Status Change
        Acknowledged
        36 minutes and 16 seconds
        24/Oct/25 12:13 PM
        Acknowledged
        Status Change
        Worksheet Issued
        1 second
        11/Nov/25 3:36 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        2 weeks and 4 days and 3 hours and 23 minutes and 20 seconds
        11/Nov/25 3:36 PM
        Engineer Scheduled
        Status Change
        Issue Invoice
        6 seconds
        09/Apr/26 3:00 PM
        Issue Invoice
        Status Change
        Awaiting Payment
        4 months and 4 weeks and 23 hours and 24 minutes and 5 seconds
        09/Apr/26 3:01 PM
        Awaiting Payment
        Status Change
        Resolved
        6 seconds
        09/Apr/26 3:01 PM
        Resolved
        Status Change
        Complete
        5 seconds

          People

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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: