Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:L2
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Hire_or_Retail:Retail
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Serial:035582h
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Model:burgundy
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Year:2021
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Size:36x12
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ID Number:SBH016655
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Status Colour:
Worksheet Issued
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Stock_Number:38199
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Times Scheduled:0
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Park_Company:Treyarnon Bay Caravan Park Ltd
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Park_Postcode:PL28 8JP
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Park_Phone:01841 520681 // 01841 520653
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Park_Email:admin@treyarnonbayholidays.co.uk
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Park_Code:TREY01
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Park_Key_Account:Yes
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SLA Status:
Description
It’s the Patio door left side looking out to sea . It’s gapping and wind is coming in around the seal . This is exactly what keeps occurring each year . Last year the guy took door off and that fixed it .
My curtains were moving last night with the wind , that’s how much air is coming in so it’s not sealing . But as you know I’ve had problems in the summer with it not locking properly , so again I thinks it’s dropped hence not sealing .
Hope this explains it better ?
My curtains were moving last night with the wind , that’s how much air is coming in so it’s not sealing . But as you know I’ve had problems in the summer with it not locking properly , so again I thinks it’s dropped hence not sealing .
Hope this explains it better ?
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL28 8JP | |
| Park_Email | admin@treyarnonbayholidays.co.uk | |
| Park_Phone | 01841 520681 // 01841 520653 | |
| Park_Code | TREY01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Merryn | |
| Park_City | Padstow | |
| Park_Address | JB Old Ltd, t/a Treyarnon Bay Caravan Park |
| Attachment | Screenshot 2025-10-24 120654.png [ 409288 ] |
| ID Number | SBH016655 |
| Attachment | Screenshot 2025-10-24 120906.png [ 409289 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
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Claire Folland
added a comment -
Permalink
Received email from customer, submitted into swift
Show
Claire Folland
added a comment - Received email from customer, submitted into swift
Photos received, have added these to the Swift claim and asked for urgent supplier visit.
Show
James Eginton
added a comment - Photos received, have added these to the Swift claim and asked for urgent supplier visit.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Screenshot 2025-10-27 095119.png [ 409331 ] | |
| Attachment | Screenshot 2025-10-27 095128.png [ 409332 ] |
Duncan on park this week, printed worksheet for him to attend (park closes on Friday).
Show
James Eginton
added a comment - Duncan on park this week, printed worksheet for him to attend (park closes on Friday).
| Assignee | Claire Folland [ claire ] | James Eginton [ james ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
Customer advised she has taped the gap and no engineers to visit without customer present until next year 29-10-25
Show
Duncan Thomson
added a comment - Customer advised she has taped the gap and no engineers to visit without customer present until next year 29-10-25
Park reopens on 1st April, have marked on the sheet for engineer visit to take place when reopen.
Show
James Eginton
added a comment - Park reopens on 1st April, have marked on the sheet for engineer visit to take place when reopen.
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2m 42s | 1 | Claire Folland | 24/Oct/25 12:09 PM | |||||
|
2d 22h 44m | 1 | James Eginton | 27/Oct/25 9:53 AM | |||||
|
1d 5h 7m | 1 | James Eginton | 28/Oct/25 3:00 PM |
