Swift
  1. Swift
  2. SWIFT-36005

Customer has advised she is still having problems with her patio door, the left side looking out to sea . It’s gapping and wind is coming in around the seal

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Worksheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          L2
        • Hire_or_Retail:
          Retail
        • Serial:
          035582h
        • Model:
          burgundy
        • Year:
          2021
        • Size:
          36x12
        • ID Number:
          SBH016655
        • Status Colour:
          Worksheet Issued Worksheet Issued
        • Stock_Number:
          38199
        • Times Scheduled:
          0
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Postcode:
          PL28 8JP
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Code:
          TREY01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          It’s the Patio door left side looking out to sea . It’s gapping and wind is coming in around the seal . This is exactly what keeps occurring each year . Last year the guy took door off and that fixed it .
          My curtains were moving last night with the wind , that’s how much air is coming in so it’s not sealing . But as you know I’ve had problems in the summer with it not locking properly , so again I thinks it’s dropped hence not sealing .
          Hope this explains it better ?

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Postcode PL28 8JP
            Park_Email admin@treyarnonbayholidays.co.uk
            Park_Phone  01841 520681 // 01841 520653
            Park_Code TREY01
            Park_Key_Account Yes
            Park_Address2 St Merryn
            Park_City Padstow
            Park_Address JB Old Ltd, t/a Treyarnon Bay Caravan Park
            Claire Folland made changes -
            Attachment Screenshot 2025-10-24 120654.png [ 409288 ]
            Claire Folland made changes -
            ID Number SBH016655
            Claire Folland made changes -
            Attachment Screenshot 2025-10-24 120906.png [ 409289 ]
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            James Eginton made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            James Eginton made changes -
            Attachment Screenshot 2025-10-27 095119.png [ 409331 ]
            Attachment Screenshot 2025-10-27 095128.png [ 409332 ]
            James Eginton made changes -
            Assignee Claire Folland [ claire ] James Eginton [ james ]
            James Eginton made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]

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                Dates

                • Due:
                  Created:
                  Updated: