Swift
  1. Swift
  2. SWIFT-36057

NEW - No heat coming from the fire, light is working fine

    Details

    • Type: Internal Issues (1 Week) Internal Issues (1 Week)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      92
    • Hire_or_Retail:
      Retail
    • Serial:
      047147h
    • Model:
      margaux
    • Year:
      2025
    • Size:
      38x12
    • ID Number:
      SBH016643
    • Status Colour:
      Complete Complete
    • Stock_Number:
      42505
    • Times Scheduled:
      1
    • Park_Company:
       Northam Farm
    • Park_Postcode:
      TA8 2SE
    • Park_Contact:
      Phil Scott 07770747185
    • Park_Phone:
      01278 751244
    • Park_Email:
      Hannah [Sales@NorthamFarm.Co.UK]
    • Park_Code:
      NORT05
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. screenshot-1.png
      95 kB
    2. screenshot-2.png
      55 kB
    3. Screenshot 2025-11-11 104704.png
      70 kB
    4. screenshot-3.png
      153 kB
    5. screenshot-4.png
      86 kB

      Activity

      James Eginton created issue -
      Hide
      James Eginton added a comment -
      Original claim rejected by Swift, so have had to create a new claim with different reference number.
      Show
      James Eginton added a comment - Original claim rejected by Swift, so have had to create a new claim with different reference number.
      James Eginton made changes -
      Field Original Value New Value
      Attachment screenshot-1.png [ 410046 ]
      James Eginton made changes -
      Attachment Screenshot 2025-11-11 104704.png [ 410047 ]
      James Eginton made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      James Eginton made changes -
      Attachment screenshot-2.png [ 410049 ]
      James Eginton made changes -
      Attachment screenshot-3.png [ 410140 ]
      James Eginton made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      James Eginton added a comment -
      Accepted and referred to the supplier.
      Show
      James Eginton added a comment - Accepted and referred to the supplier.
      made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee James Eginton [ james ] Adrienne Barwell [ adrienne ]
      James Eginton made changes -
      Attachment screenshot-4.png [ 411537 ]
      Hide
      James Eginton added a comment -
      Part has been sent direct to park for them to fit.
      Show
      James Eginton added a comment - Part has been sent direct to park for them to fit.
      James Eginton made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      James Eginton made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      James Eginton made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      James Eginton made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] James Eginton [ james ]
      Resolution Completed [ 1 ]
      James Eginton made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      3m 29s 1 James Eginton 11/Nov/25 11:53 AM
      Submitted Submitted Acknowledged Acknowledged
      2d 22h 14m 1 James Eginton 14/Nov/25 10:08 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      32d 1h 8m 1 16/Dec/25 11:16 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      3d 2h 19m 1 James Eginton 19/Dec/25 1:36 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      2s 1 James Eginton 19/Dec/25 1:36 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      5s 1 James Eginton 19/Dec/25 1:36 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      3s 1 James Eginton 19/Dec/25 1:36 PM
      Resolved Resolved Complete Complete
      3s 1 James Eginton 19/Dec/25 1:36 PM

        People

        • Assignee:
          James Eginton
          Reporter:
          James Eginton
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved: