Swift
  1. Swift
  2. SWIFT-36076

leak in main bedroom, walls and ceiling have mould appearing

        Details

        • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          C15
        • Hire_or_Retail:
          Retail
        • Serial:
          045601H
        • Model:
          Provence
        • Year:
          2024
        • Size:
          35x12
        • ID Number:
          SBH016700
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41925
        • Times Scheduled:
          1
        • Park_Company:
           Webland Farm Holiday Park
        • Park_Postcode:
          TQ10 9EX
        • Park_Contact:
          Claire
        • Park_Phone:
          01364 73273 - 07886868374
        • Park_Email:
          Weblandclaire@gmail.com
        • Park_Code:
          WEBL01
        • Park_Key_Account:
          No
        • SLA Status:

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		35m 58s 1 Claire Folland 21/Nov/25 12:12 PM
          Submitted Submitted Acknowledged Acknowledged
          		3h 31m 1 Claire Folland 21/Nov/25 3:43 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 21/Nov/25 3:44 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		64d 22h 40m 1 Claire Folland 25/Jan/26 2:24 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Claire Folland 25/Jan/26 2:24 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		73d 23h 2m 1 Melanie Woolacott 09/Apr/26 2:26 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		4s 1 Melanie Woolacott 09/Apr/26 2:26 PM
          Resolved Resolved Complete Complete
          		3s 1 Melanie Woolacott 09/Apr/26 2:26 PM
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 493250
          Hide
          Permalink
          Melanie Woolacott added a comment -
          493250
          Show
          Melanie Woolacott added a comment - 493250
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Hide
          Permalink
          Claire Folland added a comment -
          Steve attended 25-1-26, screw bolt on roof at angle, possible letting water in which shows around vent, nothing else to see
          Show
          Claire Folland added a comment - Steve attended 25-1-26, screw bolt on roof at angle, possible letting water in which shows around vent, nothing else to see
          Claire Folland made changes -
          Attachment Screenshot 2025-11-21 154415.png [ 410585 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from Dan asking to give Claire a call, spoke to Claire, this van has mould in main bedroom, all over the ceiling and walls, i have submitted a claim into swift
          Show
          Claire Folland added a comment - received email from Dan asking to give Claire a call, spoke to Claire, this van has mould in main bedroom, all over the ceiling and walls, i have submitted a claim into swift
          Claire Folland made changes -
          Attachment Screenshot 2025-11-21 114455.png [ 410518 ]
          Claire Folland made changes -
          ID Number SBH016700
          Claire Folland made changes -
          Attachment Screenshot 2025-11-21 113726.png [ 410517 ]
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Claire
          Park_Postcode TQ10 9EX
          Park_Email Weblandclaire@gmail.com
          Park_Phone 01364 73273 - 07886868374
          Park_Code WEBL01
          Park_Key_Account No
          Park_Address2 Avonwick
          Park_City South Brent
          Park_Address Webland Farm Holiday Park
          Claire Folland created issue -

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: