Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:7
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Hire_or_Retail:Retail
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Serial:046422h
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Model:Ardenne
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Year:2025
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Size:32x12
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ID Number:SBH016715
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Status Colour:
Complete
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Stock_Number:41980
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Times Scheduled:1
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Park_Company:Newlands Caravan Park
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Park_Postcode:DT6 6RB
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Park_Phone:01297 560259
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Park_Email:enq@newlandsholidays.co.uk and [natalie@newlandsholidays.co.uk] For bookings and arrangements: enq@newlandsholidays.co.uk
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Park_Code:NEWL01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - warranty issue with the electric to the microwave not working | main door needs adjusting as there is a gap |
| Issue Type | Electrical Faults (2 Weeks) [ 8 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
Hide
Claire Folland
added a comment -
Permalink
received email from park, waiting for customers details
Show
Claire Folland
added a comment - received email from park, waiting for customers details
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | Screenshot 2025-11-27 140632.png [ 410830 ] |
Hi Claire
It was picked up on the sale of the caravan, pre handover. This included an electrical check. The guests have just purchased the caravan but have not stayed in it yet.
The holiday home was sold on 21.11.2025 to Mr & Mrs Morgan . Are these all the details you need?
Thanks Natalie
It was picked up on the sale of the caravan, pre handover. This included an electrical check. The guests have just purchased the caravan but have not stayed in it yet.
The holiday home was sold on 21.11.2025 to Mr & Mrs Morgan . Are these all the details you need?
Thanks Natalie
Show
Claire Folland
added a comment - Hi Claire
It was picked up on the sale of the caravan, pre handover. This included an electrical check. The guests have just purchased the caravan but have not stayed in it yet.
The holiday home was sold on 21.11.2025 to Mr & Mrs Morgan . Are these all the details you need?
Thanks Natalie
| ID Number | SBH016715 |
| Attachment | Screenshot 2025-11-27 141047.png [ 410832 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
submitted into swift
Show
Claire Folland
added a comment - submitted into swift
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | Screenshot 2025-12-02 131326.png [ 410886 ] |
complete by Duncan 13-1-26
Show
Claire Folland
added a comment - complete by Duncan 13-1-26
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
493250
Show
Melanie Woolacott
added a comment - 493250
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 493250 |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2m 46s | 1 | Claire Folland | 24/Nov/25 10:10 AM | |||||
|
3d 4h | 1 | Claire Folland | 27/Nov/25 2:11 PM | |||||
|
4d 23h | 1 | Claire Folland | 02/Dec/25 1:12 PM | |||||
|
1s | 1 | Claire Folland | 02/Dec/25 1:12 PM | |||||
|
54d 1h 39m | 1 | Claire Folland | 25/Jan/26 2:51 PM | |||||
|
2s | 1 | Claire Folland | 25/Jan/26 2:51 PM | |||||
|
73d 22h 27m | 1 | Melanie Woolacott | 09/Apr/26 2:18 PM | |||||
|
2s | 1 | Melanie Woolacott | 09/Apr/26 2:18 PM | |||||
|
2s | 1 | Melanie Woolacott | 09/Apr/26 2:18 PM |
