Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:7
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Hire_or_Retail:Retail
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Serial:046422h
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Model:Ardenne
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Year:2025
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Size:32x12
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ID Number:SBH016715
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Status Colour:
Complete
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Stock_Number:41980
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Times Scheduled:1
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Park_Company:Newlands Caravan Park
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Park_Postcode:DT6 6RB
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Park_Phone:01297 560259
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Park_Email:enq@newlandsholidays.co.uk and [natalie@newlandsholidays.co.uk] For bookings and arrangements: enq@newlandsholidays.co.uk
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Park_Code:NEWL01
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Park_Key_Account:Yes
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SLA Status:
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - warranty issue with the electric to the microwave not working | main door needs adjusting as there is a gap |
| Issue Type | Electrical Faults (2 Weeks) [ 8 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | Screenshot 2025-11-27 140632.png [ 410830 ] |
| ID Number | SBH016715 |
| Attachment | Screenshot 2025-11-27 141047.png [ 410832 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | Screenshot 2025-12-02 131326.png [ 410886 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 493250 |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |