Swift
  1. Swift
  2. SWIFT-36081

The drawer front has fallen off in the lounge

        Details

        • Type: Lounge Furniture (8 Weeks) Lounge Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          H8
        • Hire_or_Retail:
          Retail
        • Serial:
          036160H
        • Model:
          loire
        • Year:
          2021
        • Size:
          35x12
        • ID Number:
          SBH016702
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38151
        • Times Scheduled:
          1
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Postcode:
          PL28 8JP
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Code:
          TREY01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		4h 49m 1 Claire Folland 24/Nov/25 3:04 PM
          Submitted Submitted Acknowledged Acknowledged
          		25d 1 Claire Folland 19/Dec/25 3:05 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		2s 1 Claire Folland 19/Dec/25 3:05 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		97d 1h 3m 1 Claire Folland 26/Mar/26 4:08 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Claire Folland 26/Mar/26 4:08 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		13d 21h 16m 1 Melanie Woolacott 09/Apr/26 2:24 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Melanie Woolacott 09/Apr/26 2:24 PM
          Resolved Resolved Complete Complete
          		3s 1 Melanie Woolacott 09/Apr/26 2:24 PM
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number SWIFT REJECTED CLAIM SO NO INVOICE
          Hide
          Permalink
          Melanie Woolacott added a comment -
          SWIFT REJECTED CLAIM SO NO INVOICE
          Show
          Melanie Woolacott added a comment - SWIFT REJECTED CLAIM SO NO INVOICE
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Claire Folland [ claire ] Ellie W [ temp ]
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Hide
          Permalink
          Claire Folland added a comment -
          complete by Steve 11-3-26
          Show
          Claire Folland added a comment - complete by Steve 11-3-26
          Claire Folland made changes -
          Attachment Screenshot 2025-12-19 150533.png [ 411551 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift have rejected claim, no longer under warranty, issued worksheet for us to have a look
          Show
          Claire Folland added a comment - swift have rejected claim, no longer under warranty, issued worksheet for us to have a look
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from customer, submitted into swift
          Show
          Claire Folland added a comment - received email from customer, submitted into swift
          Claire Folland made changes -
          Attachment Screenshot 2025-11-24 102937.png [ 410634 ]
          Claire Folland made changes -
          ID Number SBH016702
          Claire Folland made changes -
          Field Original Value New Value
          Summary CLONE - main double glazed door has a gap at the bottom you can see light and feel the breeze coming through. The drawer front has fallen off in the lounge
          Issue Type Ext Doors & Windows (4 weeks) [ 4 ] Lounge Furniture (8 Weeks) [ 33 ]
          Claire Folland created issue -

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: