Details
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Type:
Roof (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:23
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Hire_or_Retail:Retail
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Serial:045537h
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Model:bordeaux
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Year:2024
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Size:35x12
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ID Number:SBH016757
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Status Colour:
Complete
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Stock_Number:41911
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Times Scheduled:1
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Park_Company:Bigbury Bay Holiday Park
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Park_Postcode:TQ7 4HT
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Park_Phone:01548 810363
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Park_Code:BIGB01
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TQ7 4HT | |
| Park_Phone | 01548 810363 | |
| Park_Code | BIGB01 | |
| Park_Key_Account | No | |
| Park_Address2 | Challaborough | |
| Park_City | Near Kingsbridge | |
| Park_Address | Bigbury Bay Holiday Park |
| Attachment | Screenshot 2025-12-16 124121.png [ 411399 ] |
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Claire Folland
added a comment -
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received email from Char, have emailed customer asking for more information, is there a leak or does the ceiling/walls feel wet
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Claire Folland
added a comment - received email from Char, have emailed customer asking for more information, is there a leak or does the ceiling/walls feel wet
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| ID Number | SBH016757 |
| Attachment | Screenshot 2026-01-09 113746.png [ 411586 ] |
received more info from customer, James sent the email over to Rachael, she wanted to know if the customer could advise where the leak is coming from, how will the customer know? spoke to Rachael, advised i would put a claim in advising we would investigate and report back, she is happy with this, also phoned customer and updated him,
Show
Claire Folland
added a comment - received more info from customer, James sent the email over to Rachael, she wanted to know if the customer could advise where the leak is coming from, how will the customer know? spoke to Rachael, advised i would put a claim in advising we would investigate and report back, she is happy with this, also phoned customer and updated him,
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Attachment | 1.png [ 411588 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | CCF_000480.pdf [ 411793 ] |
Steve attended 14-1-25 see worksheet attached, emailed Customer update, advised any queries i am more then happy for Steve to call the customer direct
Show
Claire Folland
added a comment - Steve attended 14-1-25 see worksheet attached, emailed Customer update, advised any queries i am more then happy for Steve to call the customer direct
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
493250
Show
Melanie Woolacott
added a comment - 493250
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 493250 |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3m 31s | 1 | Claire Folland | 16/Dec/25 12:44 PM | |||||
|
23d 22h 59m | 1 | Claire Folland | 09/Jan/26 11:44 AM | |||||
|
3d 3h 44m | 1 | Claire Folland | 12/Jan/26 3:28 PM | |||||
|
1s | 1 | Claire Folland | 12/Jan/26 3:28 PM | |||||
|
12d 22h 50m | 1 | Claire Folland | 25/Jan/26 2:19 PM | |||||
|
2s | 1 | Claire Folland | 25/Jan/26 2:19 PM | |||||
|
73d 22h 35m | 1 | Melanie Woolacott | 09/Apr/26 1:54 PM | |||||
|
2s | 1 | Melanie Woolacott | 09/Apr/26 1:54 PM | |||||
|
3s | 1 | Melanie Woolacott | 09/Apr/26 1:55 PM |
