Swift
  1. Swift
  2. SWIFT-36137

customer has reported gutter is leaking left of the front door

        Details

        • Type: Roof (8 Weeks) Roof (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          23
        • Hire_or_Retail:
          Retail
        • Serial:
          045537h
        • Model:
          bordeaux
        • Year:
          2024
        • Size:
          35x12
        • ID Number:
          SBH016757
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41911
        • Times Scheduled:
          1
        • Park_Company:
           Bigbury Bay Holiday Park
        • Park_Postcode:
          TQ7 4HT
        • Park_Phone:
          01548 810363
        • Park_Code:
          BIGB01
        • Park_Key_Account:
          No
        • SLA Status:

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Summary CLONE - customer has reported a damp issue in the main bedroom customer has reported gutter is leaking
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          Claire Folland added a comment -
          received email from Char, have emailed customer asking which part of the guttering is leaking
          Show
          Claire Folland added a comment - received email from Char, have emailed customer asking which part of the guttering is leaking
          Claire Folland made changes -
          Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
          Claire Folland made changes -
          ID Number SBH016757
          Claire Folland made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Claire Folland made changes -
          Summary customer has reported gutter is leaking customer has reported gutter is leaking left of the front door
          Claire Folland made changes -
          Attachment 1.png [ 411587 ]
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          Permalink
          Claire Folland added a comment -
          received more info from customer, submitted claim into swift
          Show
          Claire Folland added a comment - received more info from customer, submitted claim into swift
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
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          Permalink
          Claire Folland added a comment -
          complete by Steve 14-1-26
          Show
          Claire Folland added a comment - complete by Steve 14-1-26
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
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          Melanie Woolacott added a comment -
          493250
          Show
          Melanie Woolacott added a comment - 493250
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 493250
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Awaiting Customer Info Awaiting Customer Info
          		3m 23s 1 Claire Folland 16/Dec/25 12:45 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		23d 22h 54m 1 Claire Folland 09/Jan/26 11:39 AM
          Submitted Submitted Acknowledged Acknowledged
          		3d 3h 57m 1 Claire Folland 12/Jan/26 3:37 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 12/Jan/26 3:37 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		12d 22h 42m 1 Claire Folland 25/Jan/26 2:19 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Claire Folland 25/Jan/26 2:19 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		73d 22h 34m 1 Melanie Woolacott 09/Apr/26 1:54 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		2s 1 Melanie Woolacott 09/Apr/26 1:54 PM
          Resolved Resolved Complete Complete
          		3s 1 Melanie Woolacott 09/Apr/26 1:54 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: