Swift
  1. Swift
  2. SWIFT-36151

high pitch noise coming from the boiler. park has engineer has condemned boiler

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          AV03
        • Hire_or_Retail:
          Retail
        • Serial:
          039800h
        • Model:
          torronto lodge
        • Year:
          2022
        • Size:
          40x20
        • ID Number:
          SBH016755
        • Status Colour:
          Complete Complete
        • Stock_Number:
          39628
        • Times Scheduled:
          1
        • Park_Company:
           Oaklands Park
        • Park_Postcode:
          PL13 2JS
        • Park_Contact:
          Nicky
        • Park_Phone:
          07342939494
        • Park_Email:
          Info@Oaklands-Park.co.uk
        • Park_Code:
          AOK01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. 1.png
          42 kB
        2. 39628.1.png
          196 kB
        3. 39628.2.png
          346 kB
        4. 39628.3.png
          247 kB
        5. 39628.4.png
          223 kB
        6. 39628.png
          124 kB
        7. Screenshot 2026-01-08 153932.png
          165 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Nicky
          Park_Postcode PL13 2JS
          Park_Email Info@Oaklands-Park.co.uk
          Park_Phone 07342939494
          Park_Code AOK01
          Park_Key_Account Yes
          Park_Address2 Polperro
          Park_City Looe
          Park_Address Oaklands Park
          Claire Folland made changes -
          Attachment 39628.png [ 411571 ]
          Claire Folland made changes -
          Attachment 39628.1.png [ 411572 ]
          Attachment 39628.2.png [ 411573 ]
          Attachment 39628.3.png [ 411574 ]
          Attachment 39628.4.png [ 411575 ]
          Claire Folland made changes -
          ID Number SBH016755
          Claire Folland made changes -
          Attachment Screenshot 2026-01-08 153932.png [ 411581 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, see screen shot attached, managed to get Steve to call in and have a look, he advised the roof sheet needs to come off and re-align the flue plate, this is a 2 man job, submitted claim into swift, updated Vicki
          Show
          Claire Folland added a comment - received email from park, see screen shot attached, managed to get Steve to call in and have a look, he advised the roof sheet needs to come off and re-align the flue plate, this is a 2 man job, submitted claim into swift, updated Vicki
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Claire Folland made changes -
          Attachment 1.png [ 411686 ]
          Hide
          Permalink
          Claire Folland added a comment - - edited
          swift have finally authorised for us to attend, issued worksheet
          Show
          Claire Folland added a comment - - edited swift have finally authorised for us to attend, issued worksheet
          Hide
          Permalink
          Claire Folland added a comment -
          complete by steve 21-1-26
          Show
          Claire Folland added a comment - complete by steve 21-1-26
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          493250
          Show
          Melanie Woolacott added a comment - 493250
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 493250
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		13m 49s 1 Claire Folland 08/Jan/26 3:40 PM
          Submitted Submitted Acknowledged Acknowledged
          		5d 22h 9m 1 Claire Folland 14/Jan/26 1:50 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 14/Jan/26 1:50 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		64d 20h 43m 1 Claire Folland 20/Mar/26 10:34 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Claire Folland 20/Mar/26 10:34 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		20d 2h 22m 1 Melanie Woolacott 09/Apr/26 1:56 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		2s 1 Melanie Woolacott 09/Apr/26 1:56 PM
          Resolved Resolved Complete Complete
          		3s 1 Melanie Woolacott 09/Apr/26 1:56 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: