Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:warr01
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Park:Warren Farm
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Postcode:TA8 2RP
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Responsibility:Manufacturer Attending
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Plot:17
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Hire_or_Retail:Retail
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Serial:7792h
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Model:Burgundy
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Size:28 x 12
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ID Number:sbh003078
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
Dougie has been out to check this van after the panels have been changed and has found that the dining room window is leaking the water has run down the wallboards and behind the day seat.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Hire_or_Retail | Retail [ 10251 ] | |
| Work Scheduled | 29/Oct/12 | |
| Issue Type | Exterior Panels (8 Weeks) [ 26 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Description | Dougie has been out to check this van after the panels have been changed and has found that the dining room window is leaking the water has run down the wallboards and behind the day seat. | |
| Priority | Over 8 Weeks [ 25 ] | Critical [ 24 ] |
| Category | RTM [ 10043 ] | Manufacturer Attending [ 10045 ] |
| Due Date | 23/May/12 | 14/Mar/13 |
| ID Number | sbh002493 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 38702 ] |
| ID Number | sbh003078 |
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Linda Trunkfield (Inactive)
added a comment -
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Laura has advised that she is getting Eltheringtons to attend and she believes this is a window issue, she said that she is asking them to attend urgently.
Show
Linda Trunkfield (Inactive)
added a comment - Laura has advised that she is getting Eltheringtons to attend and she believes this is a window issue, she said that she is asking them to attend urgently.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-2.jpg [ 38984 ] |
| Attachment | screenshot-3.jpg [ 38985 ] |
Laura advises that Elthringtons will be attending on Wednesday afternoon, she has asked that we update the site, it is already Wednesday afternoon so too late to update them, however, e-mail was also sent to Linda so she may well have told them already.
Show
Adrienne Barwell (Inactive)
added a comment - Laura advises that Elthringtons will be attending on Wednesday afternoon, she has asked that we update the site, it is already Wednesday afternoon so too late to update them, however, e-mail was also sent to Linda so she may well have told them already.
Swift advise that this is complete
Show
Adrienne Barwell (Inactive)
added a comment - Swift advise that this is complete
| Attachment | screenshot-4.jpg [ 39230 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 77933 ] | Manufacturers ver 2.0 [ 91192 ] |
| Workflow | Manufacturers ver 2.0 [ 91192 ] | Manufacturers ver 2.1 [ 127494 ] |
| Workflow | Manufacturers ver 2.1 [ 127494 ] | Manufacturers ver 2.2 [ 143332 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
23m 52s | 1 | Linda Trunkfield (Inactive) | 14/Feb/13 2:58 PM | |||||
|
18h 7m | 1 | Linda Trunkfield (Inactive) | 15/Feb/13 9:06 AM | |||||
|
12d 2h 40m | 1 | Adrienne Barwell (Inactive) | 27/Feb/13 11:46 AM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 27/Feb/13 11:46 AM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 27/Feb/13 11:46 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 27/Feb/13 11:46 AM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 27/Feb/13 11:46 AM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 27/Feb/13 11:47 AM |
