Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:warr06
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Park:The Warren
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Postcode:TA8 2HH
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Responsibility:Manufacturer Attending
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Plot:77
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Serial:7626h
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Model:Moselle
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Size:32x10
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ID Number:sbh003133
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Description | Nick is sending me some photo's them I will submit. | . |
| Issue Type | Exterior Panels (8 Weeks) [ 26 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| ID Number | sbh002506 | sbh003133 |
| Priority | Over 8 Weeks [ 25 ] | Normal [ 21 ] |
| Due Date | 07/May/12 | 05/Apr/13 |
| Work Scheduled | 08/Oct/12 |
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Linda Trunkfield (Inactive)
added a comment -
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I have spoken to Laura and she is going to speak to Eltheringtons and let us know when they are going.
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Linda Trunkfield (Inactive)
added a comment - I have spoken to Laura and she is going to speak to Eltheringtons and let us know when they are going.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Swift have advised they have refereed to manufacturers
Show
Linda Trunkfield (Inactive)
added a comment - Swift have advised they have refereed to manufacturers
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Swift advise that Elthringtons are attending but no schedule date yet
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Adrienne Barwell (Inactive)
added a comment - Swift advise that Elthringtons are attending but no schedule date yet
.
| Link |
This issue Same Van |
| Link |
This issue Same Van |
I have received an e-mail from Helen advising that they have received a report from Eltheringtons and it was found that the leak is coming from the tin not the window, Swift will be sending an engineer.
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Linda Trunkfield (Inactive)
added a comment - I have received an e-mail from Helen advising that they have received a report from Eltheringtons and it was found that the leak is coming from the tin not the window, Swift will be sending an engineer.
| Attachment | screenshot-1.jpg [ 41284 ] |
Referred to ECS but no schedule date yet
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Adrienne Barwell (Inactive)
added a comment - Referred to ECS but no schedule date yet
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
Provisionally booked for w/c 06-05-13 but Merri has now advised that due to the complaint about the internal work ECS need to put this right so the date has changed.
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Linda Trunkfield (Inactive)
added a comment - Provisionally booked for w/c 06-05-13 but Merri has now advised that due to the complaint about the internal work ECS need to put this right so the date has changed.
| Priority | Over 6 Weeks [ 27 ] | Over 8 Weeks [ 25 ] |
Swift advise an engineer is booked but they can't say when
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Adrienne Barwell (Inactive)
added a comment - Swift advise an engineer is booked but they can't say when
| Attachment | screenshot-2.jpg [ 43115 ] |
| Priority | Over 8 Weeks [ 25 ] | Critical [ 24 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
Laura advises that Shaun from ECS will be attending on Tuesday 28th May
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Adrienne Barwell (Inactive)
added a comment - Laura advises that Shaun from ECS will be attending on Tuesday 28th May
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 28/May/13 |
| Attachment | screenshot-3.jpg [ 43166 ] |
| Attachment | screenshot-4.jpg [ 43167 ] |
| Attachment | screenshot-5.jpg [ 43168 ] |
| Attachment | screenshot-5.jpg [ 43168 ] |
| Priority | Critical [ 24 ] | Over 8 Weeks [ 25 ] |
Laura advises that ECS have attended on 27/6/13 (I assume she means 27th May)
Show
Adrienne Barwell (Inactive)
added a comment - Laura advises that ECS have attended on 27/6/13 (I assume she means 27th May)
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | screenshot-5.jpg [ 44204 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 78310 ] | Manufacturers ver 2.0 [ 91579 ] |
| Workflow | Manufacturers ver 2.0 [ 91579 ] | Manufacturers ver 2.1 [ 130483 ] |
| Workflow | Manufacturers ver 2.1 [ 130483 ] | Manufacturers ver 2.2 [ 147750 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
27m 34s | 1 | Linda Trunkfield (Inactive) | 08/Mar/13 1:20 PM | |||||
|
2d 21h 59m | 1 | Linda Trunkfield (Inactive) | 11/Mar/13 11:20 AM | |||||
|
71d 23h 15m | 1 | Adrienne Barwell (Inactive) | 22/May/13 11:35 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 22/May/13 11:35 AM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 22/May/13 11:35 AM | |||||
|
31s | 1 | Adrienne Barwell (Inactive) | 22/May/13 11:35 AM | |||||
|
20d 23h 57m | 1 | Adrienne Barwell (Inactive) | 12/Jun/13 11:33 AM | |||||
|
1m 29s | 1 | Adrienne Barwell (Inactive) | 12/Jun/13 11:34 AM |
