Details

    • Type: Agreed Date/ End of season Agreed Date/ End of season
    • Status: Complete
    • Priority: Low Low
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      TRET01
    • Park:
      TRETHIAS
    • Postcode:
      PL28 8PL
    • Responsibility:
      Parts Only
    • Plot:
      D11
    • Hire_or_Retail:
      Retail
    • Serial:
      7154H
    • Model:
      MOSELLE
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Description

      Swift have rejected this issue as the van is out of warranty, I have advised Mr Oram of the rejection - Mr Oram will be writing to Swift Managing Director.
      1. Swift letter Mr Oram.docx
        18 kB
        Adrienne Barwell
      1. screenshot-1.jpg
        139 kB
      2. screenshot-2.jpg
        148 kB
      3. screenshot-3.jpg
        147 kB

        Issue Links

          Activity

          10/Jan/14 3:32 PM
          Status Change
          3 seconds
          10/Jan/14 3:32 PM
          Engineer Visit Rescheduled
          Status Change
          3 months and 1 day and 1 hour and 17 minutes and 36 seconds
          09/Oct/13 2:15 PM
          Engineer Visit Rescheduled
          Status Change
          Engineer Visit Rescheduled
          2 weeks and 6 days and 5 hours and 29 minutes and 33 seconds
          19/Sep/13 8:45 AM
          Engineer Scheduled
          Status Change
          Engineer Visit Rescheduled
          3 months and 2 weeks and 19 hours and 37 minutes and 10 seconds
          04/Jun/13 1:08 PM
          Worksheet Issued
          Status Change
          Engineer Scheduled
          4 minutes and 31 seconds
          04/Jun/13 1:03 PM
          Parts Recieved
          Status Change
          Worksheet Issued
          2 minutes and 1 second
          04/Jun/13 1:01 PM
          Parts ordered
          Status Change
          Parts Recieved
          5 minutes and 26 seconds
          04/Jun/13 12:56 PM
          Acknowledged
          Status Change
          Parts ordered
          1 month and 3 weeks and 1 day and 23 hours and 23 minutes and 24 seconds
          12/Apr/13 1:32 PM
          Status Change
          Acknowledged
          10 seconds
          12/Apr/13 1:32 PM
          Status Change
          2 days and 31 minutes and 3 seconds
          10/Apr/13 1:01 PM
          Status Change
          3 seconds
          10/Apr/13 1:01 PM
          Status Change
          1 week and 6 days and 23 hours and 48 minutes and 38 seconds
          27/Mar/13 1:13 PM
          Acknowledged
          Status Change
          7 seconds
          27/Mar/13 1:12 PM
          Status Change
          Acknowledged
          11 seconds
          Transition Owner Before Transition Transition After Transition Response Time
          27/Mar/13 1:12 PM
          Status Change
          5 minutes and 6 seconds

            People

            • Watchers:
              1 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: