Details
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Type:
Kitchen Cupboards (8 Weeks)
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Status: Complete
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Priority:
Over 6 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:GORS01
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Park:Gorselands
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Postcode:DT2 9DJ
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Responsibility:Manufacturer Attending
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Plot:120
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Hire_or_Retail:Retail
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Serial:12672H
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Model:Chamonix
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Size:36x12
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ID Number:sbh003302
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Status Colour:
Complete
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Stock_Number:28786
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Park_Company:Not defined
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SLA Status:
Description
Microwave unit over Island has large gap appears that inner divider too big and has pushed apart.
This is a two man job and will take approx 2.5 hours
This is a two man job and will take approx 2.5 hours
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Small Fittings (8 Weeks) [ 1 ] | Kitchen Cupboards (8 Weeks) [ 31 ] |
| Due Date | 27/Jun/13 | 24/Jul/13 |
| ID Number | SBH003249 waiting to be submiited on supercare as of 02.05.13 |
| Model | chamonix | Chamonix |
| Description |
Microwave unit over Island has large gap appears that inner divider too big and has pushed apart. This is a two man job and will take approx 2.5 hours |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | sbh003302 |
| Attachment | 12672h.jpg [ 43600 ] |
| Attachment | 12672h-1.jpg [ 43601 ] | |
| Attachment | 12672h-2.jpg [ 43602 ] |
| Attachment | screenshot-1.jpg [ 43603 ] |
Hide
Linda Trunkfield (Inactive)
added a comment -
Permalink
swift are sending an engineer
Show
Linda Trunkfield (Inactive)
added a comment - swift are sending an engineer
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
swift have sent an e-mail saying they are dealing with our request for an engineer.
It doesn't state which is orcase.
On Jira it has already been adcknowleged.
It doesn't state which is orcase.
On Jira it has already been adcknowleged.
Show
Lorraine Pryor (Inactive)
added a comment - swift have sent an e-mail saying they are dealing with our request for an engineer.
It doesn't state which is orcase.
On Jira it has already been adcknowleged.
| Attachment | screenshot-2.jpg [ 44034 ] |
Swift have e-mailed to say they are sending an engineer w/c 08.07.13 provisonal, I will changed jira to show that swift are attending now not us.
Show
Lorraine Pryor (Inactive)
added a comment - Swift have e-mailed to say they are sending an engineer w/c 08.07.13 provisonal, I will changed jira to show that swift are attending now not us.
| Attachment | screenshot-3.jpg [ 44203 ] |
| Category | SurfBay Attending [ 10042 ] | Manufacturer Attending [ 10045 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 08/Jul/13 |
| Attachment | screenshot-4.jpg [ 44205 ] |
| Attachment | screenshot-5.jpg [ 45326 ] |
| Attachment | screenshot-6.jpg [ 45331 ] |
| Stock_Number | 28786 |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
Swift advise their engineer is attending this week
Show
Adrienne Barwell (Inactive)
added a comment - Swift advise their engineer is attending this week
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 08/Jul/13 | 22/Jul/13 |
swift have e-mailed to say this is now completed.
Show
Lorraine Pryor (Inactive)
added a comment - swift have e-mailed to say this is now completed.
| Attachment | screenshot-7.jpg [ 46583 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Link | This issue Same Van SWIFT-5986 [ SWIFT-5986 ] |
| Link | This issue Same Van SWIFT-5986 [ SWIFT-5986 ] |
| Workflow | Surfbay [ 79784 ] | Manufacturers ver 2.0 [ 92194 ] |
| Workflow | Manufacturers ver 2.0 [ 92194 ] | Manufacturers ver 2.1 [ 128626 ] |
| Workflow | Manufacturers ver 2.1 [ 128626 ] | Manufacturers ver 2.2 [ 145960 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 53m | 1 | Linda Trunkfield (Inactive) | 29/May/13 2:48 PM | |||||
|
1d 21h 42m | 1 | Linda Trunkfield (Inactive) | 31/May/13 12:30 PM | |||||
|
11d 22h 55m | 1 | Lorraine Pryor (Inactive) | 12/Jun/13 11:26 AM | |||||
|
27s | 1 | Lorraine Pryor (Inactive) | 12/Jun/13 11:26 AM | |||||
|
19s | 1 | Lorraine Pryor (Inactive) | 12/Jun/13 11:26 AM | |||||
|
26s | 1 | Lorraine Pryor (Inactive) | 12/Jun/13 11:27 AM | |||||
|
43d 22h 28m | 1 | Adrienne Barwell (Inactive) | 26/Jul/13 9:55 AM | |||||
|
3d 4h 3m | 1 | Lorraine Pryor (Inactive) | 29/Jul/13 1:59 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 29/Jul/13 1:59 PM |
