Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Over 6 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:porl01
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Park:Porlock
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Postcode:TA24 8NS
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Responsibility:SurfBay Attending
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Plot:19
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Hire_or_Retail:Retail
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Serial:12857h
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Model:bordeaux
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ID Number:sbh003515
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Status Colour:
Complete
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Stock_Number:28905
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Park_Company:Not defined
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SLA Status:
Issue Links
- Same Van
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PREOW-468
Curtains in the lounge slide off rails. No stop ends fitted to the track--28905
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | Keith 18.9.13 020.jpg [ 48975 ] | |
| Attachment | Keith 18.9.13 019.jpg [ 48976 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | sbh003515 |
Hide
Linda Trunkfield (Inactive)
added a comment -
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Swift have said that normally he would not authorise this but he will send us the parts and we do the repair, however I am unable to create the parts order as others issues on this claim are still on query
Show
Linda Trunkfield (Inactive)
added a comment - Swift have said that normally he would not authorise this but he will send us the parts and we do the repair, however I am unable to create the parts order as others issues on this claim are still on query
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
Swift advise parts due 28/10/13
Show
Adrienne Barwell (Inactive)
added a comment - Swift advise parts due 28/10/13
| Category | RTM [ 10043 ] | SurfBay Attending [ 10042 ] |
| Parts Expected | 28/Oct/13 |
d/n 61161
p/n 1707941
p/n 1707941
Show
Linda Trunkfield (Inactive)
added a comment - d/n 61161
p/n 1707941
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 29/Oct/13 3:41 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 11/Nov/13 |
wrong parts supplied, but we have found some in our store and posted to the site
Show
Adrienne Barwell (Inactive)
added a comment - wrong parts supplied, but we have found some in our store and posted to the site
| Attachment | CCF18112013_00011.jpg [ 51139 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 83186 ] | Manufacturers ver 2.0 [ 92172 ] |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
| Attachment | IMG.pdf [ 52991 ] |
Park have sent an e-mail to say Surf Bay were going to post a curtain end stop as they brought the wrong ones last time.
Notes state that these was sent to the park.
I have stated this on the e-mail back to them.
Notes state that these was sent to the park.
I have stated this on the e-mail back to them.
Show
Lorraine Pryor (Inactive)
added a comment - Park have sent an e-mail to say Surf Bay were going to post a curtain end stop as they brought the wrong ones last time.
Notes state that these was sent to the park.
I have stated this on the e-mail back to them.
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] |
| Link |
This issue Same Van |
| Workflow | Manufacturers ver 2.0 [ 92172 ] | Manufacturers ver 2.1 [ 131105 ] |
| Workflow | Manufacturers ver 2.1 [ 131105 ] | Manufacturers ver 2.2 [ 148356 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
18h 23m | 1 | Adrienne Barwell (Inactive) | 24/Sep/13 9:44 AM | |||||
|
2d 5h 36m | 1 | Linda Trunkfield (Inactive) | 26/Sep/13 3:21 PM | |||||
|
26d 20h 4m | 1 | Linda Trunkfield (Inactive) | 23/Oct/13 11:25 AM | |||||
|
8d 5h 15m | 1 | Linda Trunkfield (Inactive) | 31/Oct/13 3:41 PM | |||||
|
3s | 1 | Linda Trunkfield (Inactive) | 31/Oct/13 3:41 PM | |||||
|
7d 23h 42m | 1 | Adrienne Barwell (Inactive) | 08/Nov/13 3:24 PM | |||||
|
9d 23h 27m | 1 | Adrienne Barwell (Inactive) | 18/Nov/13 2:51 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 18/Nov/13 2:51 PM | |||||
|
48d 20h 46m | 1 | Lorraine Pryor (Inactive) | 06/Jan/14 11:38 AM | |||||
|
1m 22s | 1 | Lorraine Pryor (Inactive) | 06/Jan/14 11:39 AM |
