Swift
  1. Swift
  2. SWIFT-6419

The customer has advised that he has just had an engineer in to complete a gas check and he can't sign it off as the oven flame is yellow and should be blue this cooker was originally commissioned on 10-04-13 so cooker still in warranty.

        Details

        • Type: Oven (2 Weeks) Oven (2 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          PORT01
        • Park:
          Porthilly
        • Postcode:
          PL27 6JX
        • Responsibility:
          RTM
        • Plot:
          42
        • Hire_or_Retail:
          Retail
        • Serial:
          12039h
        • Manufacturer:
          Spinflo
        • Model:
          Burgundy
        • Size:
          35x12
        • ID Number:
          SBH003698
        • Status Colour:
          Complete Complete
        • Stock_Number:
          28923
        • Park_Company:
           Not defined
        • SLA Status:
        1. screenshot-1.jpg
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        4. screenshot-4.jpg
          154 kB
        5. screenshot-5.jpg
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        6. screenshot-6.jpg
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        7. Untitled.png
          213 kB

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3m 56s 1 Linda Trunkfield (Inactive) 08/Apr/14 11:53 AM
          Submitted Submitted Acknowledged Acknowledged
          		7d 4h 42m 1 Adrienne Barwell (Inactive) 15/Apr/14 4:36 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		7d 17h 13m 1 Adrienne Barwell (Inactive) 23/Apr/14 9:50 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		19d 5h 23m 1 Adrienne Barwell (Inactive) 12/May/14 3:14 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1s 1 Adrienne Barwell (Inactive) 12/May/14 3:14 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		3s 1 Adrienne Barwell (Inactive) 12/May/14 3:14 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		3s 1 Adrienne Barwell (Inactive) 12/May/14 3:14 PM
          Resolved Resolved Complete Complete
          		45s 1 Adrienne Barwell (Inactive) 12/May/14 3:15 PM
          Complete Complete Reopened Reopened
          		1h 48m 2 Lorraine Pryor (Inactive) 12/May/14 5:04 PM
          Reopened Reopened Complete Complete
          		1m 8s 2 Lorraine Pryor (Inactive) 12/May/14 5:04 PM

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: