Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:LADR01
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Park:Ladram Bay
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Postcode:EX9 7BX
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Part Number:1713916
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Responsibility:Manufacturer Attending
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Plot:C61
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Hire_or_Retail:Retail
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Serial:14484h
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Model:Moselle
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Size:38x12
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Status Colour:
Complete
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Stock_Number:29377
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Times Scheduled:0
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Park_Company:Not defined
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Additional Contact Details:Mrs Lyn Shepherd 01275 840458
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SLA Status:
Issue Links
- Same Van
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PDIM-24
The customer has advised that there is a chip in the edging on the wallboard strip leading from the master bedroom to the en-suite
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- Awaiting Quote
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Activity
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Adrienne Barwell (Inactive)
added a comment -
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photographs sent to Rea, she has advised that she will get some feet sent down for Andy
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Adrienne Barwell (Inactive)
added a comment - photographs sent to Rea, she has advised that she will get some feet sent down for Andy
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Attachment | photo.JPG [ 66050 ] |
| Attachment | screenshot-6.jpg [ 66062 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
Andy advised he would be attending tomorrow, I have advised that Mrs sheppard works on Monday and Tuesday so we will need it to be at the end of the week. Andy to ring me tomorrow to confirm which day he is attending
Show
Adrienne Barwell (Inactive)
added a comment - Andy advised he would be attending tomorrow, I have advised that Mrs sheppard works on Monday and Tuesday so we will need it to be at the end of the week. Andy to ring me tomorrow to confirm which day he is attending
I have left a message for Rea asking her to confirm whether all the jobs for Lyn will be carried out this week and if not which ones are not being done. I have also asked her to confirm whether the curtains have been dispatched to site yet. Awaiting her response
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Adrienne Barwell (Inactive)
added a comment - I have left a message for Rea asking her to confirm whether all the jobs for Lyn will be carried out this week and if not which ones are not being done. I have also asked her to confirm whether the curtains have been dispatched to site yet. Awaiting her response
I have spoken to Rea she has advised that everything apart from the curtains is being done by Andy this week. The curtains are going direct, and she will chase the supplier to find out when they will be attending
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Rea she has advised that everything apart from the curtains is being done by Andy this week. The curtains are going direct, and she will chase the supplier to find out when they will be attending
I have spoken to Mr Sheppard to advise that Swift are hoping to attend on Thursday and they will ring me tomorrow to confirm, Mr Sheppard said that this is fine and they will be on site on Thursday
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Mr Sheppard to advise that Swift are hoping to attend on Thursday and they will ring me tomorrow to confirm, Mr Sheppard said that this is fine and they will be on site on Thursday
This didn't get done, parts are being sent to the site
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Adrienne Barwell (Inactive)
added a comment - This didn't get done, parts are being sent to the site
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Priority | Agreed Date [ 26 ] | Over 8 Weeks [ 25 ] |
| Work Scheduled | 14/Jul/14 |
Andy has advised that he sorted this issue whilst he was on site
Show
Adrienne Barwell (Inactive)
added a comment - Andy has advised that he sorted this issue whilst he was on site
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Manufacturers ver 2.0 [ 109366 ] | Manufacturers ver 2.1 [ 132156 ] |
| Workflow | Manufacturers ver 2.1 [ 132156 ] | Manufacturers ver 2.2 [ 149374 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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35s | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:29 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:29 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:29 PM | |||||
|
12d 21h 4m | 1 | Adrienne Barwell (Inactive) | 21/Jul/14 9:34 AM | |||||
|
6s | 1 | Adrienne Barwell (Inactive) | 21/Jul/14 9:34 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 21/Jul/14 9:34 AM | |||||
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6s | 2 | Adrienne Barwell (Inactive) | 21/Jul/14 9:34 AM | |||||
|
6s | 2 | Adrienne Barwell (Inactive) | 21/Jul/14 9:34 AM | |||||
|
10d 4h 8m | 2 | Adrienne Barwell (Inactive) | 31/Jul/14 1:43 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 31/Jul/14 1:43 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 31/Jul/14 1:43 PM |
