Swift
  1. Swift
  2. SWIFT-7533

Pre the PDI being carried out --Grill will not light using ignition

        Details

        • Type: Hob (2 Weeks) Hob (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          093
        • Hire_or_Retail:
          Retail
        • Serial:
          17031h
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2015
        • Size:
          35x12
        • ID Number:
          SBH004159 SBHEAR000083 early warning
        • Status Colour:
          Complete Complete
        • Stock_Number:
          30410
        • Times Scheduled:
          1
        • Park_Company:
           Home Farm Holiday Centre - Dibby
        • Park_Postcode:
          TA4 4DP
        • Park_Phone:
          01984 632487
        • Park_Email:
          homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
        • Park_Code:
          HOME02
        • Additional Contact Details:
          Hide
          Dibby-
          'homefarmholidaycentre@gmail.com'
          Show
          Dibby- ' homefarmholidaycentre@gmail.com '
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. screenshot-3.jpg
          175 kB
        2. screenshot-2.jpg
          168 kB
        3. screenshot-1.jpg
          152 kB
        4. 12.01.15 email to swift to cancel this job.jpg
          129 kB
        5. 05.01.15 swift claim.jpg
          192 kB
        6. 05.01.15 email from park re warranty issue .jpg
          192 kB
        7. 05.01.15.jpg
          132 kB
        8. 05.01.15.jpg
          115 kB
        9. 05.01.14.jpg
          217 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3m 3s 1 Lorraine Pryor (Inactive) 05/Jan/15 11:29 AM
          Submitted Submitted Acknowledged Acknowledged
          		3h 42m 1 Maureen Hooper (Inactive) 05/Jan/15 3:12 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		6d 22h 48m 1 Lorraine Pryor (Inactive) 12/Jan/15 2:00 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		2s 1 Lorraine Pryor (Inactive) 12/Jan/15 2:00 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1s 1 Lorraine Pryor (Inactive) 12/Jan/15 2:00 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		2s 1 Lorraine Pryor (Inactive) 12/Jan/15 2:00 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		2s 1 Lorraine Pryor (Inactive) 12/Jan/15 2:00 PM
          Resolved Resolved Complete Complete
          		28s 1 Lorraine Pryor (Inactive) 12/Jan/15 2:00 PM
          made changes -
          Park_Contact
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account NoYes Yes
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account NoYes Yes
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account NoYes Yes
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account NoYes Yes
          made changes -
          Park_Key_Account NoYes Yes
          made changes -
          Park_Address
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account Yes
          made changes -
          Park_Contact
          made changes -
          Park_Address
          made changes -
          Park_Key_Account true Yes
          made changes -
          Park_Address
          made changes -
          Park_Contact
          made changes -
          Park_Address
          made changes -
          Park_Contact
          made changes -
          Park_Contact
          made changes -
          Park_Address
          made changes -
          Park_Email
          made changes -
          Park_Code HOME03 HOME02
          made changes -
          Park_Code HOME02 HOME03
          made changes -
          Park_Email
          made changes -
          Park_Contact
          made changes -
          Park_Code HOME02 HOME03
          made changes -
          Park_Address
          made changes -
          Park_Contact
          made changes -
          Park_Address
          made changes -
          Park_Email
          made changes -
          Park_Contact
          made changes -
          Park_Address
          made changes -
          Park_Email
          Lorraine Pryor (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Lorraine Pryor (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Lorraine Pryor (Inactive) made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Lorraine Pryor (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Lorraine Pryor (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Lorraine Pryor (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 12.01.15 email to swift to cancel this job.jpg [ 81279 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment screenshot-3.jpg [ 81277 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment - - edited
          Park have emailed to say that they have fixed this issue themselves .
          I will email swift and close this off .
          Show
          Lorraine Pryor (Inactive) added a comment - - edited Park have emailed to say that they have fixed this issue themselves . I will email swift and close this off .
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Call from Swift requesting address and post code for this issue
          Show
          Maureen Hooper (Inactive) added a comment - Call from Swift requesting address and post code for this issue
          Maureen Hooper (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment screenshot-2.jpg [ 80753 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 05.01.15.jpg [ 80752 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 05.01.15 swift claim.jpg [ 80739 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          Swift have now set up a claim from the early warning, I have submitted this now.
          SBH004159
          Show
          Lorraine Pryor (Inactive) added a comment - Swift have now set up a claim from the early warning, I have submitted this now. SBH004159
          Lorraine Pryor (Inactive) made changes -
          ID Number SBHEAR000083 early warning SBH004159 SBHEAR000083 early warning
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I have put a screenshot on Jira of the email to Ash at spinflo.
          Show
          Lorraine Pryor (Inactive) added a comment - I have put a screenshot on Jira of the email to Ash at spinflo.
          Lorraine Pryor (Inactive) made changes -
          Attachment 05.01.15.jpg [ 80733 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment screenshot-1.jpg [ 80731 ]
          Lorraine Pryor (Inactive) made changes -
          ID Number SBHEAR000083 early warning
          Lorraine Pryor (Inactive) made changes -
          Attachment 05.01.14.jpg [ 80730 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I cant submitted a PDi as its not been done yet, I have submitted this as an early warning on swift today
          Show
          Lorraine Pryor (Inactive) added a comment - I cant submitted a PDi as its not been done yet, I have submitted this as an early warning on swift today
          Lorraine Pryor (Inactive) made changes -
          Summary Grill will not light using ignition Pre the PDI being carried out --Grill will not light using ignition
          Lorraine Pryor (Inactive) made changes -
          Attachment 05.01.15 email from park re warranty issue .jpg [ 80726 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I will submit this into Swift/ Spinflo today
          Show
          Lorraine Pryor (Inactive) added a comment - I will submit this into Swift/ Spinflo today
          Lorraine Pryor (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Lorraine Pryor (Inactive) made changes -
          Due Date 16/Jan/15 19/Jan/15
          Plot 093
          Hire_or_Retail Retail [ 10251 ]
          Additional Contact Details Dibby-
          'homefarmholidaycentre@gmail.com'
          Category Manufacturer Attending [ 10045 ]
          Lorraine Pryor (Inactive) made changes -
          Park_Key_Account true
          Park_Postcode TA4 4DP
          Park_Phone 01984 623487
          Park_Code HOME02
          Park_Address2 St Audries Bay
          Park_City Nr Williton
          Lorraine Pryor (Inactive) made changes -
          Field Original Value New Value
          Project PDI [ 10950 ] Swift [ 10018 ]
          Key PDI-158 SWIFT-7533
          Workflow Copy of PDI: Simple Issue Tracking Workflow [ 155038 ] Manufacturers ver 2.2 [ 155039 ]
          Issue Type PDI (2 weeks) [ 15 ] Hob (2 Weeks) [ 22 ]
          Lorraine Pryor (Inactive) created issue -

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved: