Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      Shor01
    • Park:
      shorefield
    • Postcode:
      SO41 0LH
    • Responsibility:
      RTM
    • Plot:
      WP46
    • Hire_or_Retail:
      Retail
    • Serial:
      14249h
    • Manufacturer:
      Swift
    • Model:
      bordeaux
    • Size:
      38x12
    • ID Number:
      SBH004160
    • Status Colour:
      Complete Complete
    • Stock_Number:
      29778
    • Times Scheduled:
      5
    • Park_Company:
       Shorefield Holiday Village
    • Park_Postcode:
      SO41 0LH
    • Park_Contact:
      Katrina Philp
    • Park_Phone:
      01590 648 307
    • Park_Email:
      Katrina.Philp@shorefield.co.uk
    • Park_Code:
      SHOR01
    • Additional Contact Details:
      Hide
      Stacey Gulliver

      Senior Sales Advisor
      Shorefield Holidays Ltd
       
      Tel: 01590 648345
      Fax: 01590 645610
      Email: stacey.gulliver@shorefield.co.uk
      Web: www.shorefield.co.uk
      Show
      Stacey Gulliver Senior Sales Advisor Shorefield Holidays Ltd   Tel: 01590 648345 Fax: 01590 645610 Email: stacey.gulliver@shorefield.co.uk Web: www.shorefield.co.uk
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. 05.01.15 swift- 7536 WP 46 - Aftersales.msg door.msg
      1016 kB
      Lorraine Pryor
    1. 05.01.14 query from swift.jpg
      163 kB
    2. 05.01.15 email from park.jpg
      154 kB
    3. 07.01.15 email from park- confirm sited ok.jpg
      148 kB
    4. 15.1.15.jpg
      126 kB
    5. 15.1.15.jpg
      181 kB
    6. 27.01.15 completed.jpg
      243 kB
    7. 27.01.15 completed by swift.jpg
      146 kB
    8. 6.1.15.jpg
      182 kB

      Activity

      Hide
      Lorraine Pryor (Inactive) added a comment -
      This has been completed by swift so I will close this off now
      Show
      Lorraine Pryor (Inactive) added a comment - This has been completed by swift so I will close this off now
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email to site informing them of engineer visit w/c 19.1.15
      Show
      Maureen Hooper (Inactive) added a comment - Email to site informing them of engineer visit w/c 19.1.15
      Hide
      Maureen Hooper (Inactive) added a comment -
      Confirmation of engineers visit w/c 19.1.15
      Show
      Maureen Hooper (Inactive) added a comment - Confirmation of engineers visit w/c 19.1.15
      Hide
      Lorraine Pryor (Inactive) added a comment - - edited
      I have checked with Mo and she hasn't email the park yesterday, I will email them now to keep them up to date re provisional date 09.02.15
      Show
      Lorraine Pryor (Inactive) added a comment - - edited I have checked with Mo and she hasn't email the park yesterday, I will email them now to keep them up to date re provisional date 09.02.15
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Stacey has emailed me back to say van is level/ sited ok
      Show
      Lorraine Pryor (Inactive) added a comment - Stacey has emailed me back to say van is level/ sited ok
      Hide
      Maureen Hooper (Inactive) added a comment - - edited
      Provisional date for Engineers visit w/c 9.2.15
      Show
      Maureen Hooper (Inactive) added a comment - - edited Provisional date for Engineers visit w/c 9.2.15
      Hide
      Lorraine Pryor (Inactive) added a comment -
      I have re-submitted this claim to say its level and that we dont go to this park much as its aprox 4 hrs away, I have also said that if the swift engineer show there maintance guy then he can adjust doors in the future?
      Show
      Lorraine Pryor (Inactive) added a comment - I have re-submitted this claim to say its level and that we dont go to this park much as its aprox 4 hrs away, I have also said that if the swift engineer show there maintance guy then he can adjust doors in the future?
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Email received from Stacey at the park, I have emailed her back to say that this has been submitted into Swift today.
      I have asked for swift to attend or if they can refer this to the supplier.
      Show
      Lorraine Pryor (Inactive) added a comment - Email received from Stacey at the park, I have emailed her back to say that this has been submitted into Swift today. I have asked for swift to attend or if they can refer this to the supplier.

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: