Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Customer Code:COAS04
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Park:Coast View
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Postcode:TQ14 0BG
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Part Number:1712522 LIGHT EXTERIOR WALL MOUNT IP44
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Responsibility:Manufacturer Attending
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Plot:6
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Hire_or_Retail:Retail
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Serial:15399h
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Model:Moselle Lodge
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Size:40x13
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Status Colour:
Complete
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Stock_Number:29793
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Times Scheduled:1
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Park_Company:Coast View Caravan Park
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Park_Postcode:TQ14 0BG
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Park_Phone:01626 818350
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Park_Email:Angie.Comley@SWHolidayParks.co.uk / bryony.dutoitcook@swholidayparks.co.uk
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Park_Code:COAS04
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Additional Contact Details:
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Park_Key_Account:Yes
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SLA Status:
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
I have submitted this pending more infor
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Lorraine Pryor (Inactive)
added a comment - I have submitted this pending more infor
Swift have authorised this , part on order.
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Lorraine Pryor (Inactive)
added a comment - Swift have authorised this , part on order.
I have emailed angie at the park update her on this van the ones that have been rejected and warranties that they have authroised.
I have advise her that as soon as we have a date we will email/ update her
I have advise her that as soon as we have a date we will email/ update her
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Lorraine Pryor (Inactive)
added a comment - I have emailed angie at the park update her on this van the ones that have been rejected and warranties that they have authroised.
I have advise her that as soon as we have a date we will email/ update her
swift are asking why I have added the part no on the claim, I had added this so that the swift engineer can replace it??
Then tried to re-submitted this into Swift and it wont let me , Im now talking to Rea who is now talking to the IT department.
She cant get a reply so has said to leave this with her
Then tried to re-submitted this into Swift and it wont let me , Im now talking to Rea who is now talking to the IT department.
She cant get a reply so has said to leave this with her
Show
Lorraine Pryor (Inactive)
added a comment - - edited swift are asking why I have added the part no on the claim, I had added this so that the swift engineer can replace it??
Then tried to re-submitted this into Swift and it wont let me , Im now talking to Rea who is now talking to the IT department.
She cant get a reply so has said to leave this with her
Provisional date for engineers visit w/c 16.2.15
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Maureen Hooper (Inactive)
added a comment - Provisional date for engineers visit w/c 16.2.15
Email to Angie confirming we will let her know if the date of visit changes
Show
Maureen Hooper (Inactive)
added a comment - Email to Angie confirming we will let her know if the date of visit changes
Email to Angie confirming we will let her know if the date of visit changes
Show
Maureen Hooper (Inactive)
added a comment - Email to Angie confirming we will let her know if the date of visit changes
engineer is due w/c 16.02.15
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Lorraine Pryor (Inactive)
added a comment - engineer is due w/c 16.02.15
Emailed Angie @ Coast View with a schedule date
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Ellie W (Inactive)
added a comment - Emailed Angie @ Coast View with a schedule date
checked on swift and this is now completed
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Lorraine Pryor (Inactive)
added a comment - checked on swift and this is now completed
Firstly paradox doesn't show that this was a demo van- delivered 21.03.14 to the site, need to know the date of sale/ owners name.
I have emailed her back to say that I will report issue into Swift, but I need more information/ photos of some of the issue along.
I need the DOS/ owner names as it needs to be commissioned on connect before I can submit these to swift