Details
-
Type:
Electrical Faults (2 Weeks)
-
Status: Complete
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Customer Code:COAS04
-
Park:Coast View
-
Postcode:TQ14 0BG
-
Responsibility:Manufacturer Attending
-
Plot:6
-
Hire_or_Retail:Retail
-
Serial:15399h
-
Model:Moselle Lodge
-
Size:40x13
-
ID Number:SBH004172
-
Status Colour:
Complete
-
Stock_Number:29793
-
Times Scheduled:1
-
Park_Company:Coast View Caravan Park
-
Park_Postcode:TQ14 0BG
-
Park_Phone:01626 818350
-
Park_Email:Angie.Comley@SWHolidayParks.co.uk / bryony.dutoitcook@swholidayparks.co.uk
-
Park_Code:COAS04
-
Additional Contact Details:
-
Park_Key_Account:Yes
-
SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
5h 22m | 1 | Lorraine Pryor (Inactive) | 07/Jan/15 4:58 PM | |||||
|
4d 16h 36m | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:34 AM | |||||
|
17s | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:34 AM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:35 AM | |||||
|
1s | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:35 AM | |||||
|
14d 4h 36m | 1 | Maureen Hooper (Inactive) | 26/Jan/15 2:11 PM | |||||
|
28d 20h 51m | 1 | Lorraine Pryor (Inactive) | 24/Feb/15 11:02 AM | |||||
|
7s | 1 | Lorraine Pryor (Inactive) | 24/Feb/15 11:02 AM |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | Yes |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | true | Yes |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Contact |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
Checked on Swift and this has now been completed
Show
Lorraine Pryor (Inactive)
added a comment - Checked on Swift and this has now been completed
| Attachment | screenshot-1.jpg [ 84090 ] |
| Attachment | 13.2.15.jpg [ 83696 ] |
Emailed Angie @ Coast View with a schedule date
Show
Ellie W (Inactive)
added a comment - Emailed Angie @ Coast View with a schedule date
Engineer is die w/c 16.02.15
Show
Lorraine Pryor (Inactive)
added a comment - Engineer is die w/c 16.02.15
I have today put the schedule date in jiar as it not been inputted.
Show
Lorraine Pryor (Inactive)
added a comment - I have today put the schedule date in jiar as it not been inputted.
| Work Scheduled | 16/Feb/15 |
| Attachment | 26.1.15.jpg [ 82477 ] |
| Attachment | 26.1.15.jpg [ 82474 ] |
Email to site informing them of provisional date for an engineers visit to resolve this issue
Show
Maureen Hooper (Inactive)
added a comment - Email to site informing them of provisional date for an engineers visit to resolve this issue
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Attachment | 26.1.15.jpg [ 82470 ] |
Proivisional date for an engineers visit w/c 16.2.15
Show
Maureen Hooper (Inactive)
added a comment - Proivisional date for an engineers visit w/c 16.2.15
Checked on connect to see if they have an engineer date, but there is nothing on their as yet.
Show
Lorraine Pryor (Inactive)
added a comment - Checked on connect to see if they have an engineer date, but there is nothing on their as yet.
| ID Number | SBH004172 |
checked on swift and they have not schedule this in yet
Show
Lorraine Pryor (Inactive)
added a comment - checked on swift and they have not schedule this in yet
I have emailed angie at the park update her on this van the ones that have been rejected and warranties that they have authroised.
I have advise her that as soon as we have a date we will email/ update her
I have advise her that as soon as we have a date we will email/ update her
Show
Lorraine Pryor (Inactive)
added a comment - I have emailed angie at the park update her on this van the ones that have been rejected and warranties that they have authroised.
I have advise her that as soon as we have a date we will email/ update her
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 27/Mar/14 9:28 AM |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | 12.01.15 swift authroised.jpg [ 81181 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
I have submitted this pending more infor
Show
Lorraine Pryor (Inactive)
added a comment - I have submitted this pending more infor
| Due Date | 04/Mar/15 | 21/Jan/15 |
Angie has sent an email dated 06.01.15 to say that they report all of these issue back in October 14, I have checked on jira and nothing have ever been reported to us.
Firstly paradox doesn't show that this was a demo van- delivered 21.03.14 to the site, need to know the date of sale/ owners name.
I have emailed her back to say that I will report issue into Swift, but I need more information/ photos of some of the issue along.
I need the DOS/ owner names as it needs to be commissioned on connect before I can submit these to swift
Firstly paradox doesn't show that this was a demo van- delivered 21.03.14 to the site, need to know the date of sale/ owners name.
I have emailed her back to say that I will report issue into Swift, but I need more information/ photos of some of the issue along.
I need the DOS/ owner names as it needs to be commissioned on connect before I can submit these to swift
Show
Lorraine Pryor (Inactive)
added a comment - Angie has sent an email dated 06.01.15 to say that they report all of these issue back in October 14, I have checked on jira and nothing have ever been reported to us.
Firstly paradox doesn't show that this was a demo van- delivered 21.03.14 to the site, need to know the date of sale/ owners name.
I have emailed her back to say that I will report issue into Swift, but I need more information/ photos of some of the issue along.
I need the DOS/ owner names as it needs to be commissioned on connect before I can submit these to swift
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Small Fittings (8 Weeks) [ 1 ] | Electrical Faults (2 Weeks) [ 8 ] |