Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Customer Code:COAS04
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Park:Coast View
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Postcode:TQ14 0BG
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Responsibility:Manufacturer Attending
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Plot:6
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Hire_or_Retail:Retail
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Serial:15399h
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Model:Moselle Lodge
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Size:40x13
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ID Number:SBH004172
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Status Colour:
Complete
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Stock_Number:29793
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Times Scheduled:1
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Park_Company:Coast View Caravan Park
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Park_Postcode:TQ14 0BG
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Park_Phone:01626 818350
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Park_Email:Angie.Comley@SWHolidayParks.co.uk / bryony.dutoitcook@swholidayparks.co.uk
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Park_Code:COAS04
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Additional Contact Details:
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | En-Suite en suite The plastic around the ceiling is not joined in one area | En-Suite - The plastic around the ceiling is not joined in one area |
I have submitted this pending more infor
Show
Lorraine Pryor (Inactive)
added a comment - I have submitted this pending more infor
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | 12.01.15 swifth authroised.jpg [ 81180 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 27/Mar/14 9:28 AM |
| Attachment | 12.01.15 email to park.jpg [ 81187 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
I have emailed angie at the park update her on this van the ones that have been rejected and warranties that they have authroised.
I have advise her that as soon as we have a date we will email/ update her
I have advise her that as soon as we have a date we will email/ update her
Show
Lorraine Pryor (Inactive)
added a comment - I have emailed angie at the park update her on this van the ones that have been rejected and warranties that they have authroised.
I have advise her that as soon as we have a date we will email/ update her
| ID Number | SBH004172 |
Checked on connect to see if they have an engineer date, but there is nothing on their as yet.
Show
Lorraine Pryor (Inactive)
added a comment - Checked on connect to see if they have an engineer date, but there is nothing on their as yet.
Provisional date for engineers visit w/c 16.2.15
Show
Maureen Hooper (Inactive)
added a comment - Provisional date for engineers visit w/c 16.2.15
| Attachment | 26.1.15.jpg [ 82469 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
Email to site informing them of provisional date of engineers visit to resolve this issue
Show
Maureen Hooper (Inactive)
added a comment - Email to site informing them of provisional date of engineers visit to resolve this issue
| Attachment | 26.1.15.jpg [ 82473 ] |
| Attachment | 26.1.15.jpg [ 82479 ] |
Email to Angie confirming we will let her know if the date of visit changes
Show
Maureen Hooper (Inactive)
added a comment - Email to Angie confirming we will let her know if the date of visit changes
Engineer is due 16.02.15
Show
Lorraine Pryor (Inactive)
added a comment - Engineer is due 16.02.15
Emailed Angie @ Coast View to give a schedule date
Show
Ellie W (Inactive)
added a comment - Emailed Angie @ Coast View to give a schedule date
| Attachment | 13.2.15.jpg [ 83694 ] |
| Attachment | screenshot-1.jpg [ 84091 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Key_Account | true | Yes |
made changes -
| Park_Contact |
made changes -
| Park_Address |
made changes -
| Park_Key_Account | Yes |
made changes -
| Park_Contact |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
5h 16m | 1 | Lorraine Pryor (Inactive) | 07/Jan/15 4:58 PM | |||||
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4d 16h 35m | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:33 AM | |||||
|
21s | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:33 AM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:33 AM | |||||
|
8m 56s | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 9:42 AM | |||||
|
14d 4h 22m | 1 | Maureen Hooper (Inactive) | 26/Jan/15 2:05 PM | |||||
|
28d 20h 58m | 1 | Lorraine Pryor (Inactive) | 24/Feb/15 11:03 AM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 24/Feb/15 11:03 AM |
Firstly paradox doesn't show that this was a demo van- delivered 21.03.14 to the site, need to know the date of sale/ owners name.
I have emailed her back to say that I will report issue into Swift, but I need more information/ photos of some of the issue along.
I need the DOS/ owner names as it needs to be commissioned on connect before I can submit these to swift