Swift
  1. Swift
  2. SWIFT-7558

Damage to the worktop in the kitchen under the microwave on the edge

        Details

        • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          950
        • Serial:
          17589h
        • Manufacturer:
          Swift
        • Model:
          Loire
        • Year:
          2015
        • Size:
          35x12
        • ID Number:
          sbh004170
        • Status Colour:
          Complete Complete
        • Stock_Number:
          30458
        • Times Scheduled:
          1
        • Park_Company:
           Holiday Resort Unity
        • Park_Postcode:
          TA8 2RB
        • Park_Contact:
          Elly Peters
        • Park_Phone:
          01278 751602
        • Park_Email:
        • Park_Code:
          UNIT01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. screenshot-1.jpg
          203 kB
        2. IMG-20141218-00397.jpg
          141 kB
        3. 7.1.15.jpg
          218 kB
        4. 16.2.15.jpg
          150 kB
        5. 14.1.15.jpg
          183 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		5m 39s 1 temp 07/Jan/15 2:22 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		2d 2h 21m 1 Adrienne Barwell (Inactive) 09/Jan/15 4:44 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		2d 18h 35m 1 Claire Folland 12/Jan/15 11:20 AM
          Submitted Submitted Acknowledged Acknowledged
          		1d 22h 16m 1 Claire Folland 14/Jan/15 9:36 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		5d 2h 22m 1 Claire Folland 19/Jan/15 11:59 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		5s 1 Claire Folland 19/Jan/15 11:59 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 19/Jan/15 11:59 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		12s 1 Claire Folland 19/Jan/15 11:59 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		28d 3h 46m 1 Claire Folland 16/Feb/15 3:45 PM
          Resolved Resolved Complete Complete
          		2s 1 Claire Folland 16/Feb/15 3:45 PM
          made changes -
          Park_Key_Account Yes
          made changes -
          Park_Key_Account true Yes
          made changes -
          Park_Email
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
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          Claire Folland added a comment -
          complete by Swift, Andy has replaced the worktops
          Show
          Claire Folland added a comment - complete by Swift, Andy has replaced the worktops
          Claire Folland made changes -
          Attachment 16.2.15.jpg [ 83752 ]
          Hide
          Permalink
          Claire Folland added a comment -
          wc 9.2.15
          Show
          Claire Folland added a comment - wc 9.2.15
          Hide
          Permalink
          Claire Folland added a comment -
          swift attending wc 9-2-15
          Show
          Claire Folland added a comment - swift attending wc 9-2-15
          Hide
          Permalink
          Claire Folland added a comment -
          scheduled in for wc 9-2-15
          Show
          Claire Folland added a comment - scheduled in for wc 9-2-15
          Hide
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          Claire Folland added a comment -
          swift attending wc 9-2-15
          Show
          Claire Folland added a comment - swift attending wc 9-2-15
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 09/Feb/15
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Parts in 19/Jan/15 11:59 AM
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 14.1.15.jpg [ 81530 ]
          Hide
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          Maureen Hooper (Inactive) added a comment -
          Swift informing of intended engineer visit w/c 9.2.15
          Show
          Maureen Hooper (Inactive) added a comment - Swift informing of intended engineer visit w/c 9.2.15
          Hide
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          Claire Folland added a comment -
          swift have referred this to the engineer
          Show
          Claire Folland added a comment - swift have referred this to the engineer
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Hide
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          Claire Folland added a comment -
          spoke to Dougie, he emailed the photo to Ellie last week, he has advised the damage is right on the edge so it can not be repaired
          Show
          Claire Folland added a comment - spoke to Dougie, he emailed the photo to Ellie last week, he has advised the damage is right on the edge so it can not be repaired
          Claire Folland made changes -
          Attachment IMG-20141218-00397.jpg [ 81178 ]
          Hide
          Permalink
          Claire Folland added a comment -
          tried to call Dougie, no answer will keep trying
          Show
          Claire Folland added a comment - tried to call Dougie, no answer will keep trying
          Claire Folland made changes -
          ID Number sbh004170
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 81169 ]
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          Swift want to know if this is something we could resolve ourselves and would like more info on the damage
          Show
          Adrienne Barwell (Inactive) added a comment - Swift want to know if this is something we could resolve ourselves and would like more info on the damage
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          I have assigned this issue to Claire
          Show
          Adrienne Barwell (Inactive) added a comment - I have assigned this issue to Claire
          Adrienne Barwell (Inactive) made changes -
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Ellie W (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Ellie W (Inactive) made changes -
          Park_Key_Account true
          Park_Contact Mr R House
          Park_Postcode TA8 2RB
          Park_Phone 01278 751602
          Park_Code UNIT01
          Park_Address2 Brean
          Park_City Burnham on Sea
          Park_Address Unity Farm, Coast Road
          Ellie W (Inactive) made changes -
          Field Original Value New Value
          Attachment 7.1.15.jpg [ 80968 ]
          Hide
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          Ellie W (Inactive) added a comment -
          Submitted into Swift
          Show
          Ellie W (Inactive) added a comment - Submitted into Swift
          Ellie W (Inactive) created issue -

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: